STEVEN JOHN MCNAMARA
KINGAROY,Australia
Summary
Nursing professional with comprehensive background in managing aged care services to enhance resident care and experience. Proven track record of fostering collaborative team environments and achieving high standards in service delivery. Reliable and adaptable, consistently meeting changing needs and priorities with focus on quality care.
Overview
40
40
years of professional experience
Work History
Assistant Director of Nursing – Aged Care
Darling Downs Hospital and Health Service
04.2012 - Current
- Provide strategic leadership of the aged health service consistent with the Service’s vision and values and within the framework of National and Queensland Health policies and plans.
- Provide highly specialised knowledge and skill in aged care health service management to develop and facilitate structures, systems and processes to promote the ongoing provision of contemporary aged care health services which support the model of service delivery.
- Strategically manage financial and physical resources to optimise aged health service outcomes and actively intervene as appropriate to ensure expected outputs and outcomes are met and are consistent with performance/service agreements.
- Strategically manage a change reform agenda with the aim of providing contemporary aged care services, including the integration of home care services.
- Contribute to the Service’s strategic management processes and participate as a member of the Division of Rural Health and Aged Care senior management team.
- Work in partnership with consumer and carer groups, government and non-government service providers and the community to develop effective, innovative and strategic service responses to the identified needs.
- Promote the development of relevant research, education and training activities to facilitate the development of evidence based best practice, service improvement and innovation within aged care.
- Foster and develop a working environment which actively promotes a performance culture which includes a sound value base of the Service’s identified values.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
- Implement and monitor the organisation’s quality standards, occupational health and safety policies, procedures and programs and provide clinical governance in the relevant work area.
- Current Position: Assistant Director of Nursing – Aged Care
- Positions held:
- Assistant Director of Nursing – Aged Care (June 2017 – current)
- Acting Cluster Operations Manager – South Burnett (June 2015 – June 2017)
- Acting Cluster Operations Manager – Aged Care (Nov 2013 – June 2015)
- Director of Nursing / Facility Manager – Wondai Health Services (substantive position)
- Acting Director of Nursing / Facility Manager – Kingaroy Health Services (September – November 2015 – holiday relief)
Regional Care Manager
Churches of Christ - Care
02.2008 - 04.2012
- Overall strategic and clinical governance of aged care services (4 Residential, 3 Community and 1 Multi-Purpose Health Service) within the Western Region
- Continuous improvement and legislative compliance – implement and monitor quality systems.
- Income maximization and expense minimisation of services
- Human resource management – selection, mentoring of new management staff, and performance management.
- Customer service – to all key stakeholders.
- Strategic and operational management of services – develop and operationalise business plans to achieve targets and goals.
- Workplace Health and Safety – conduct risk assessments
- Fire safety audits and plans.
- Position Held: Regional Care Manager
- Key Duties:
Group Leader
Aged Care Standards and Accreditation Agency
03.2003 - 02.2008
- Managing the Quality Assessor workforce
- Conducting complex challenging audits against the Aged Care Accreditation Standards with services of risk
- Managed serious risk with a number of homes
- Decision-making regarding accreditation periods / support contacts
- Development of statements of reason reports.
- Case management of residential aged care homes
- Analytically critique reports – providing feedback
- Processing and analysis of information and data
- Review and up date knowledge of legislation
- Involved in boarding house accreditation project
- Education and training – conducting and formulating education packages – QUEST and the 5 day assessor course.
- Problem solving – operations and case management
- Formulation of reports for State Office
- Review and case management of indigenous services across Queensland
- Mentoring and coaching of staff
- Led stakeholder networking meetings
- Position held:
- Group Leader (June 2007 – 1 February 2008)
- Principal Assessor (September 2006 – June 2007)
- Level 3 Senior Assessor (March 2005 – September 2006)
- Level 1 and 2 Assessor (1 March 2003 – March 2005)
- Acting Assessment Manager (during holiday relief)
- Acting State Education Coordinator (during holiday relief)
Chief Executive Officer
Castra Retirement Home
09.2000 - 03.2003
- Overall management of a 32 bed Aged Care Hostel including:
- Strategic and Operation Management
- Implement, develop and maintain systems to achieve compliance with the Aged Care Act including accreditation and other related regulations (building certification)
- Human resource management including selection and recruitment
- Budgeting and financial management
- Systems manager
- Resident assessment and care planning
- Overall clinical supervision of residents
- Admission of residents
- Liaison with specialists and medical staff
- Training and staff development - assessment and delivery of staff training
- RCS validations
- Develop overall organizational policies and procedures
- Preparation of recommendations for future expansion and development
- Develop reports for the Board of Management
- Position held: Chief Executive Officer
- Key Duties:
Quality Policy Project Officer
Queensland Health
06.2000 - 09.2000
- Review all policies with the South Burnett District Health Service
- Amalgamate policies to have a more strategic approach
- Liaise with heads of departments for review of such policies
- Set up new policy directory to align with record keeping standards
- Produce a controlled document register (for policies)
- Position held: Quality Policy Project Officer
- Key Duties:
Aged Care Project Officer
Queensland Health
02.1999 - 06.2000
- Implement Aged Care Standards into two Queensland Health facilities within the South Burnett Health District
- Implement a new model of care
- Prepare monthly status reports
- Investigate financial advantages without impacting on residents
- Liaise and educate union officials and heads of department regarding the Age Care Standards
- Network with other departments within QLD Health
- Conducted audits and surveys
- Position held: Aged Care Project Officer
- Key Duties:
Registered Nurse (Level I and Level 2)
Queensland Health
05.1998 - 02.1999
- Overall clinical oversight as a registered nurse
- Admission of new residents
- Care planning and reviews
- Conducted audits
- Formulated and implemented orientation training program for assistants in nursing
- Position held: Registered Nurse (Level I and Level 2)
- Key Duties:
Day Respite Care Co-ordinator - HACC
South Burnett Senior Citizens Welfare Committee
08.1992 - 05.1998
- Overall management of a Day Respite Care Centre and senior citizens centre
- Financial management
- Prepare reports for the Board of Management
- Assess clients for eligibility for HACC services
- Liaise with other services within the South Burnett for suitability of services
- Initiated and implemented a home maintenance program
- Human resource management including selection and recruitment
- Co-0rdinator senior citizens centre
- Position held: Day Respite Care Co-ordinator - HACC
- Key Duties:
Registered Nurse (Level 1)
Cherbourg Hospital
12.1991 - 08.1992
- Clinical management of patients within an acute setting including adults and children
- Position held: Registered Nurse (Level 1)
- Key Duties:
Psychogeriatric Community Liaison Nurse
Rozelle Hospital
06.1989 - 12.1991
- Placement of patients into nursing homes and hostels
- Completion of NH5 (what we call today an ACAT form)
- Liaise with services re placement
- Conduct family meetings
- Case management
- Psychogeriatric Education Coordinator
- Position held: Psychogeriatric Community Liaison Nurse
- Key Duties:
Registered Nurse (Level 1 and 2)
Garrawarra Hospital
01.1988 - 06.1989
- Overall clinical management of residents (specialised in dementia specific residents)
- Position held: Registered Nurse (Level 1 and 2)
- Key Duties:
Assistant in Nursing
Wollongong Nursing Home
06.1985 - 12.1987
- Overall daily care for residents
- Report to registered nurse changes to resident health
- Position held: Assistant in Nursing
- Key Duties:
Education
Diploma - Applied Science Nursing
Wollongong University
Diploma - Management of Health Services
New England University
Certificate - Aged Care Quality Assessor Course
ETRS
Certificate IV - Workplace Assessment and Training
TAFE Queensland
Certificate IV - Workplace Health and Safety Officer
NSCA
Certificate - ISO 9000: 2001
S3 Group
Certificate - Rehabilitation Return to Work Coordinator
Commerce QLD
Certificate - Justice of the Peace (Qualified)
TAFE Queensland
Skills
- Clinical leadership
- Quality improvement
- Long-term care
- Process improvement
- Clinical system monitoring
- Accreditation coordination
- Leadership and guidance
- Policies compliance enforcement
- Strategic planning
- Risk management
- Quality improvement initiatives
- Budget management
Affiliations
Board Member – South Burnett Care Kingaroy
Timeline
Assistant Director of Nursing – Aged Care
Darling Downs Hospital and Health Service
04.2012 - Current
Regional Care Manager
Churches of Christ - Care
02.2008 - 04.2012
Group Leader
Aged Care Standards and Accreditation Agency
03.2003 - 02.2008
Chief Executive Officer
Castra Retirement Home
09.2000 - 03.2003
Quality Policy Project Officer
Queensland Health
06.2000 - 09.2000
Aged Care Project Officer
Queensland Health
02.1999 - 06.2000
Registered Nurse (Level I and Level 2)
Queensland Health
05.1998 - 02.1999
Day Respite Care Co-ordinator - HACC
South Burnett Senior Citizens Welfare Committee
08.1992 - 05.1998
Registered Nurse (Level 1)
Cherbourg Hospital
12.1991 - 08.1992
Psychogeriatric Community Liaison Nurse
Rozelle Hospital
06.1989 - 12.1991
Registered Nurse (Level 1 and 2)
Garrawarra Hospital
01.1988 - 06.1989
Assistant in Nursing
Wollongong Nursing Home
06.1985 - 12.1987
Diploma - Management of Health Services
New England University
Certificate - Aged Care Quality Assessor Course
ETRS
Certificate IV - Workplace Assessment and Training
TAFE Queensland
Certificate IV - Workplace Health and Safety Officer
NSCA
Certificate - ISO 9000: 2001
S3 Group
Certificate - Rehabilitation Return to Work Coordinator
Commerce QLD
Certificate - Justice of the Peace (Qualified)
TAFE Queensland
Diploma - Applied Science Nursing
Wollongong University
Similar Profiles
Shreya PunShreya Pun
Registered Nurse at Darling Downs Hospital And Health ServiceRegistered Nurse at Darling Downs Hospital And Health Service
Natalie AshleyNatalie Ashley
Administration Officer - Revenue at Darling Downs Hospital And Health ServiceAdministration Officer - Revenue at Darling Downs Hospital And Health Service
Karl KadvanyKarl Kadvany
Hygiene Operational Services at Darling Downs Hospital And Health ServiceHygiene Operational Services at Darling Downs Hospital And Health Service
Anuj OhlanAnuj Ohlan
Quality, Health, and Safety Compliance Manager (Food Tech) at Plenty FoodsQuality, Health, and Safety Compliance Manager (Food Tech) at Plenty Foods
Cherry Ann SollerCherry Ann Soller
CSSD Technician at Lady Bjelke Petersen Community HospitalCSSD Technician at Lady Bjelke Petersen Community Hospital