Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Steven Kors

Wendouree,VIC

Summary

Proven Meter Reader with a track record of enhancing accuracy and efficiency in utility data collection at Skilltech. Excelled in teamwork and problem-solving, significantly reducing customer complaints and improving internal processes. Demonstrated adaptability by mastering new technologies, contributing to a positive company image through exceptional customer service and meticulous attention to detail.

Overview

33
33
years of professional experience

Work History

Meter Reader

Downer Group
02.2018 - 10.2021
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.

Meter Reader

Select Solutions
06.2015 - 01.2018
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.

Meter Reader

Skilltech
07.2000 - 06.2015
    • Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
    • Provided valuable feedback to improve internal processes, leading to more streamlined methods for gathering utility data.
    • Contributed to safety initiatives by promptly reporting damaged or malfunctioning meters for repair or replacement.
    • Demonstrated exceptional adaptability by quickly learning new software systems and processes as company needs evolved.
    • Assisted in training new hires, sharing best practices for accurate and efficient meter reading processes.

Meter Reader/Administrative Clerk

Gas & Fuel
01.1989 - 07.2000
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Trained new meter readers to apply best practices and comply with safety procedures.

Education

Certificate III - Aged Care

Alffie Education And Training
Southbank, VIC
01.2025

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Relationship Building
  • Self Motivation

Additional Information

Currently up to date with influenza and Covid 19 vaccinations

Timeline

Meter Reader

Downer Group
02.2018 - 10.2021

Meter Reader

Select Solutions
06.2015 - 01.2018

Meter Reader

Skilltech
07.2000 - 06.2015

Meter Reader/Administrative Clerk

Gas & Fuel
01.1989 - 07.2000

Certificate III - Aged Care

Alffie Education And Training
Steven Kors