STEVEN KOUSIS

- Organised and managed the packing and unpacking of fresh produce.
- Stocked and maintained shelves for optimal presentation.
- Completed shifts at the Woolworths Warehouse, gaining insight into supply chain operations.

- Managed bar operations and ensured smooth workflow.
- Trained colleagues in specialised bar techniques.
- Oversaw inventory and supply management for the bar system.
- Ensured strict adherence to food safety and hygiene standards.
- Collaborated with kitchen staff to streamline food preparation and serving processes.
Assisted in the handling and storage of perishable ingredients to maintain quality.

- Greeted and seated guests to provide friendly and welcoming experience.

- Accurately picked and packed orders under high-pressure situations.
- Rotated between in-house operations and front-service roles.
- Managed team activities to ensure smooth operations.
- Gained valuable experience handling diverse customer service scenarios.

- Provided exceptional customer service in a fast-paced environment.
- Prepared and served a variety of beverages and food items.
- Maintained cleanliness and organisation within the café.
- Built strong relationships with regular customers, enhancing customer loyalty.

- Created and managed team sheets using Excel.
- Organised and converted equipment and supply lists into spreadsheets.
- Played a key role in ensuring the team’s operational readiness.