Steven Larvin
North Ryde,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have over 30 years experience in business to business sales, across varied product sectors and in 2 countries. I have managed large and small teams and work closely and collaboratively with colleagues at all levels. I have enjoyed varied sales success in my career and thrive on achieving the best outcome that every opportunity has to offer
Overview
41
41
years of professional experience
Work History
Sales Manager
Equip Office Furniture
Gladesville, Nsw
02.2004 - Current
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Maintained accurate records of all transactions between customers and company representatives.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Business Development Manager
Ticket Manufacturers Australia
Wethereill Park
07.2002 - 11.2003
- Maintained a database of existing customers and prospective leads.
- Created presentations to attract new business opportunities.
- Drafted proposals for prospects in response to their requests for information.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Resolved customer complaints regarding sales and service.
Business Manager
Kleenmaid
Alexandria, Nsw
02.2001 - 05.2002
- Developed and implemented existing policies and procedures to improve operational efficiency.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Improved tools to enable better tracking and business analysis.
- Helped new Franchise Owners get Staff onboard with changes and new direction
- Set and exceeded sales targets with store managers and franchise owners
- Assisted franchisees with staff recruitment, staff motivation and retention
Sales Director
Parsia International
Warwick
05.1993 - 09.2000
- Managed over 100 Key accounts nationwide
- Managed team of 2 regional managers
- Technical liaison with local and international suppliers, Switzerland, Germany, Chine, Japan and US
- Sourced new products from existing and new suppliers
- Tracked marketplace and competitor activity
- Assisted owner with price list and catalogue design, development
Regional Service Manager
Ultimate Office Products
Birmingham
05.1983 - 03.1993
- Managed a team of 120 plus staff
- Budget of 1 million plus pounds
- Fully trained copier and fax engineer
- Managed acquisition and integration of 8 regional branches
- Held monthly local and regional technical meetings
- Managed training schedule for technical and administration staff
- Reported direct to Regional Managing Director
- Integrated Sales and Service team meetings to establish shared understanding of working together
- Managed social functions, team dinners and sports teams
Education
High School Diploma -
Four Dwellings
Birmingam09-1982
Skills
- National Account Management
- Territory Sales Management
- New Business Development
- KPI Analysis
- Client Relationship Management
- Account Management
- Profitability Optimization
- Staff Management
- Strategic Account Development
- Complex Project Negotiations
- Product Knowledge
- Exceptional Multi-Tasker
- Operations
- CRM Software
- Market Intelligence
- Excellent Communication Skills
- Direct Sales
- Rapport and Relationship Building
- Resolution-Oriented
Affiliations
- Golf
- Soccer
- Gym
References
References available upon request.
Timeline
Sales Manager
Equip Office Furniture
02.2004 - Current
Business Development Manager
Ticket Manufacturers Australia
07.2002 - 11.2003
Business Manager
Kleenmaid
02.2001 - 05.2002
Sales Director
Parsia International
05.1993 - 09.2000
Regional Service Manager
Ultimate Office Products
05.1983 - 03.1993
High School Diploma -
Four Dwellings
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