Steven Lord
Griffin,QLD
Summary
Dedicated and organized Operations Manager with over 25 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Manager
Pool Systems Pty Ltd
Brendale, QLD
07.2017 - Current
- Operational Management across multiple branches
- ERP, Freight Systems Management
- Freight Management
- Workplace Health and safety
- Budget Control
- People management including recruitment
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Addressed customer concerns with suitable solutions.
- Built strong operational teams to meet process and production demands.
Purchasing Lead
Pool Systems Pty Ltd
Brendale, QLD
03.2017 - 07.2017
- Raising Purchase orders, Supplier contract review and meetings, Domestic and international suppliers
- Monitored performance of suppliers by conducting periodic reviews of quality assurance reports.
- Coordinated logistics activities such as product storage, transportation arrangements between suppliers, vendors and customers, clients.
- Created monthly reports on inventory levels and issued them to management team.
- Resolved vendor or contractor grievances related to the purchase order process.
- Identified potential vendors for various products, evaluated bids, and selected suppliers based on quality, price, service, availability, reliability, production, and technical support capability.
- Maintained accurate records of purchases including quantity, cost and date of transactions.
- Provided guidance to junior staff members regarding procurement processes.
- Assisted in developing annual budget forecasts related to purchases.
Purchasing Officer
Redflow International
Seventeen Mile Rocks, QLD
08.2015 - 04.2017
- Identified areas where process improvements could be made within the purchasing department.
- Maintained accurate records of purchase orders, invoices, contracts, and other documents related to purchasing activities.
- Provided training on procurement policies and procedures for new staff members.
- Evaluated vendor performance in order to maintain existing relationships or establish new ones.
- Performed regular audits of inventories in order to ensure accuracy of records.
- Implemented best practices for efficient procurement processes across the organization.
- Resolved any issues related to purchased items such as incorrect quantities or late deliveries.
- Collaborated with internal stakeholders including finance departments, production teams, and warehouse staff regarding purchasing needs and requirements.
National Manufacturing Compliance Manager
Price Plastics Pty Ltd
Caboolture, QLD
11.2013 - 05.2015
- Organized initiatives, drafted documentation and enforce compliance with best practices.
- Completed internal and external audits according to established procedures.
- Executed successful compliance monitoring and risk assessment programs.
- Implemented improved strategies for regulatory compliance, control testing and process operations.
- Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
- Created and managed training classes to educate new hires and existing employees about compliance concerns.
- Stayed up to date on company requirements and related legal standards like Workplace Health & Saftey Act and Regulation.
Operations Manager
ICO Polymers
Brendale, QLD
02.2012 - 11.2013
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Addressed customer concerns with suitable solutions.
- Built strong operational teams to meet process and production demands.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Operations Manager
Matrix Tech
Wacol, QLD
08.2007 - 12.2011
- Procurement of all Raw/packaging and consumable materials,
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Systems management - ERP
Procurement Manager/Warehouse Distribution Manager
Murray Goulburn Co-operative
Cobram , Victoria
08.1996 - 07.2007
- Procurement of all Raw/packaging/Maintenance materials across 2 sites, SAP support, Manage MRP parameters, Supplier Contact, Liaising with group purchasing, Review procedures, Manage team of 10
- Built long-term relationships with company vendors and suppliers to secure optimal prices.
- Delegated tasks to procurement teams to expedite work processes.
- Ordered new materials to prevent shortages and approved delivery details and times.
- Researched and compared vendor and supplier prices to make informed financial decisions.
- Developed procurement budgets to reduce unnecessary expenditures.
- Tracked company inventories and recorded item quantities in company databases.
- Implemented stock optimization strategies and minimized product loss.
- Performed quality control by inspecting materials and disposing of damaged products.
- Spearheaded projects to enhance organizational capabilities and grow storage capacities.
- Utilized computer systems to track shipments and material deliveries.
- Prepared reports on purchasing activity including cost savings achieved through negotiations with suppliers.
- Provided guidance on sourcing decisions related to product specifications, materials selection and vendor selection criteria.
- Investigated discrepancies between purchase orders and invoices received from vendors.
Education
Certificate IV Workplace Health And Safety -
National Safety Council Of Australia
Spring Hill, QLD01-2013
Diploma Logistics Management -
Innoven
Shepparton, VIC01-2006
High School Diploma -
Rochester High School
Rochester, VIC12-1986
Skills
- Forecasting and Scheduling
- Performance reporting
- Workflow Optimization
- Inventory Management
- Health and safety compliance
- Program Administration
- Document Control
- Data Analysis
- Business Planning
- Labor Relations
- P&L Management
- Production
- Organizational Management
- Process Improvement
- Incidents management
- Operations Oversight
- Staff Management
- Logistics Management
- MS Office
- Budgeting and forecasting
Certification
- Drivers Licence
References
References available upon request.
Timeline
Operations Manager
Pool Systems Pty Ltd
07.2017 - Current
Purchasing Lead
Pool Systems Pty Ltd
03.2017 - 07.2017
Purchasing Officer
Redflow International
08.2015 - 04.2017
National Manufacturing Compliance Manager
Price Plastics Pty Ltd
11.2013 - 05.2015
Operations Manager
ICO Polymers
02.2012 - 11.2013
Operations Manager
Matrix Tech
08.2007 - 12.2011
Procurement Manager/Warehouse Distribution Manager
Murray Goulburn Co-operative
08.1996 - 07.2007
Certificate IV Workplace Health And Safety -
National Safety Council Of Australia
Diploma Logistics Management -
Innoven
High School Diploma -
Rochester High School
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