Summary
Overview
Work History
Education
Skills
Timeline
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Steven McGrady

Goondiwindi,QLD

Summary

Skilled Cook with a proven track record at Bp, excelling in fast-paced environments by maintaining high safety and quality standards. Demonstrated expertise in cooking and food preparation, alongside strong multitasking abilities, ensures timely service and customer satisfaction. Adept in sanitation and customer service, enhancing dining experiences and operational efficiency.

Overview

21
21
years of professional experience

Work History

Cook

Bp
11.2020 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.

Administrative Assistant

Neato Employment Services
05.2018 - 11.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Receptionist

Toomelah Co-operative
01.2008 - 07.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Cook

Toomelah Takeaway
01.2004 - 12.2007
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Certificate III - Hospitality

Tafe Nsw
Boggabilla, NSW
06.2018

Year 10 -

Boggabilla Central School
Boggabilla, NSW
12.2002

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food Preparation
  • Strong attention to safe food handling procedures
  • Frying
  • Knife Skills
  • Sanitation
  • Hospitality and service industry background

Timeline

Cook

Bp
11.2020 - Current

Administrative Assistant

Neato Employment Services
05.2018 - 11.2018

Receptionist

Toomelah Co-operative
01.2008 - 07.2011

Cook

Toomelah Takeaway
01.2004 - 12.2007

Certificate III - Hospitality

Tafe Nsw

Year 10 -

Boggabilla Central School

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Steven McGrady