Summary
Overview
Work History
Education
Skills
Timeline
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Steven McKee

Sales
Maroochydore,QLD

Summary

Hardworking and passionate about Sales and Automotive.

While obtaining a plumbing qualification, continued growth with sales skills, knowledge around customer education and satisfaction became a huge strength. A strong passion for Cars and Sales has prompted another change in professional career development.

Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain a full-time position that offers professional challenges utilising interpersonal skills and problem-solving.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work History

Plumber - Gas Fitter

Core Plumbing Services
01.2017 - 12.2023
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Collaborated with other trade professionals such as electricians / technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
  • Reduced water waste for clients by installing eco-friendly fixtures and appliances.
  • Resolved emergency plumbing situations quickly and efficiently to minimise property damage for customers.
  • Optimised workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.

Assistant Manager of Sales

BNT Automotive
01.2011 - 12.2016
  • Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
  • Analysed market trends and competitor activities, adjusting sales tactics accordingly for maximum success.
  • Managed a small team of sales staff, providing training and guidance for successful sales strategies.
  • Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
  • Maintained open lines of communication between management, staff, and clients to ensure seamless service delivery.
  • Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction.
  • Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.

Education

Level 4 Cert - Plumbing & Gasfitting

Wintec
New Zealand
01.2017 - 03.2021

High School Diploma -

Aquinas College
New Zealand
01.2008 - 11.2010

Skills

Customer service expertise

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Timeline

Plumber - Gas Fitter

Core Plumbing Services
01.2017 - 12.2023

Level 4 Cert - Plumbing & Gasfitting

Wintec
01.2017 - 03.2021

Assistant Manager of Sales

BNT Automotive
01.2011 - 12.2016

High School Diploma -

Aquinas College
01.2008 - 11.2010
Steven McKeeSales