Steven McKinlay
Officer,VIC
Summary
A Technology leader with over 20 years’ experience in retail software, building applications to meet end user and business requirements for large corporate clients like Coles Liquor, Spotlight/Anaconda, The Reject Shop and IGA/Foodworks Supermarket/Liquor stores. Taking on the role of scrum master to ensure development meets schedules and tasks are allocated and roadblocks are resolved. Managing roadmap, design and product direction. sprint plans, release schedules The role of Scrum Master to ensure the projects are meeting schedule, tasks are allocated appropriately and to handle roadblocks that stop team members from completing tasks. In charge of building and managing software releases between testing, UAT and clients. Investigate and solve third level support issues or gather information to organise into the next available project for development changes. Work out processes or solutions to reduce reoccurring issues.
Committed [Job Title] with exceptional leadership and technical skills required to drive teams toward optimal results. Promotes dynamic and flexible application of best practice. Adheres to traditional development lifecycle techniques while also creating original protocols. Endlessly adaptable to suit ongoing business needs, personnel strengths, and development challenges. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Application MANAGER / Head of Development
Surefire
01.2019 - Current
- Surefire software (vela software group)
- Management and mentoring of development team, passing on more than 20 years of experience both locally and offshore
- Work with developers in resolving technical and project issues and ensuring roadblocks are resolved
- Provide technical leadership and guidance for the development team to continuously improve the software development, testing, and release process
- Manage release plans, roadmaps, schedules, stand-ups, grooming, iteration plans and status reporting for projects
- Engagement with stakeholders to capture business requirements and translate them into product features
- Architecting the future of the product and supervise development while ensuring focus on improving the user experience, usability, security, scalability, reliability, and operational excellence
- Plan and drive 6 monthly production release cycles with pilot and UAT phases
- Identify issues and work with the team to deliver timely solutions and work out processes to stop them reoccurring
- Proactively manage and prioritise multiple tasks
- Ensuring development outputs or requirements are delivered as well as expectations are managed
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated [Type] projects, defined scope, and managed milestones.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones
- Managed [Number] individual projects simultaneously for product lifecycle development.
- Led team of [Number] developers in analysis and rebuild of software from conception through implementation.
Development Team Leader
Surefire Systems, H&C
01.2008 - 01.2019
- Holdings)
- Worked with the Team to direct the development, maintenance, and support of Windows based retail application to help stores manage their BI reporting, Head Office, Back Office, and Point of Sale operations within large chain retail stores
- Worked with development team to convert to an Agile methodology that works with older development tools and processes
- Oversaw the implementation and customised integration of a new BI tool
- Directed projects from requirements gathering, design, into development, through to release and out to UAT to meet release dates
- Assist support, development, and testing teams in clearing roadblocks to meet deadlines
- Assist team members in issue investigation, suggesting direction or methods of approach
- Mentor new team members and pass on business rules and retail development background experience
- Implemented conversion of existing onsite source control to a secure cloud-based solution ensuring appropriate tools and practices were updated
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Estimated work hours and tracked progress using Scrum methodology.
- Implemented [Software] for version control across [Type] network.
- Built databases and table structures for web applications.
- Coordinated deployments of new software, feature updates and fixes.
- Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on [Type] project.
- Designed, developed, modified and debugged programs.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Designed and implemented scalable applications for data extraction and analysis.
Software Consultant
Unisys
01.2004 - 01.2008
- Worked with the developers to enhance and build retail applications to implement new functionality and meet new requirements
- Wrote functional and technical specifications for new requirements
- Converted development environments to using virtual images (VMWARE)
- Engaged with customers and team members to build and deliver an improved HOS for a new 100+ store customer and alternate retail group
- Support and direct the team in helping resolve high priority customer issues
- Updated old code bases to modern development standards, improving functionality.
- Discussed issues with team members to provide resolution and apply best practices.
- Offered software-related technical support through various communications channels.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
Senior Programmer Analyst
Surefire Systems Pty Ltd
01.2000 - 01.2004
- Enhanced and maintained retail applications to implement new functionality and meet new requirements
- Designed and developed GST compliance
- Successfully implemented as part of a 24hr switch over to meet government deadlines
- Added new functionality to meet the requirements of three new major clients
- Improved performance and usability of software tools
- Designed and documented technical specifications
- Converted data between various text formats, databases, and XML
- Followed software development life cycle principles
- Directed software design and development to meet client needs for functionality and performance.
- Tested and deployed scalable and highly available software products.
- Designed intuitive graphical user interfaces to improve user experience.
- Built databases and table structures for web applications.
- Wrote applications in [Type] architecture for various industries.
- Tested server code to validate code changes.
- Debugged and modified [Type] software components.
- Analyzed and designed relational databases using [Software].
- Designed and implemented scalable applications for data extraction and analysis.
Analyst/Programmer
Real Solutions
01.1997 - 01.2000
- Solutions
- Part of a new team of developers building a new windows-based retail system to replace older DOS based solutions
- Added a reporting solution into the product
- Assisted in implementing a production ready solution into the first client sites
- Provided on site and remote support for clients
- Setup new processes to import and extract data for third party vendors from SQL database
- Tested for and address issues to meet Y2K compliance
- Discovered root causes of problems and identified appropriate solutions.
- Queried databases for information needed for report processing.
- Investigated system issues and implemented resolutions to reduce downtime.
- Conducted system analysis and implementation to maintain and improve computer systems.
Education
Certified Scrum Master Essential Consulting Skills -
Basic Project Management, Unisys, Australia - undefined
Introduction to Technical Architecture - undefined
Microsoft SQL Server Certification - undefined
bachelor of applied science computer science - undefined
swinburne university of technology
associate diploma of business technology -
Barton Institute of TAFE
advanced certificate of information technology - undefined
swinburne university of technology tafe
Skills
Retail experienceAgile developmentScrum frameworkSoftware developmentIssue and roadblock resolutionTeam coordination
Requirements analysis
Agile framework
Project lifecycle management
Active Listening
Timeline
Application MANAGER / Head of Development
Surefire
01.2019 - Current
Development Team Leader
Surefire Systems, H&C
01.2008 - 01.2019
Software Consultant
Unisys
01.2004 - 01.2008
Senior Programmer Analyst
Surefire Systems Pty Ltd
01.2000 - 01.2004
Analyst/Programmer
Real Solutions
01.1997 - 01.2000
Certified Scrum Master Essential Consulting Skills -
Basic Project Management, Unisys, Australia - undefined
Introduction to Technical Architecture - undefined
Microsoft SQL Server Certification - undefined
bachelor of applied science computer science - undefined
swinburne university of technology
associate diploma of business technology -
Barton Institute of TAFE
advanced certificate of information technology - undefined
swinburne university of technology tafe