Steven Nguyen
Hinchinbrook
Summary
Enthusiastic individual, seeking variety of employment in retail customer service to gain practical exposure to the working world. Equipped with leadership and teamwork experience, confident in ability to contribute value to any organization. Excels in remaining focused during challenging situations, managing tasks coherently, and collaborating with individuals from diverse backgrounds and cultures. Known for sense of responsibility, effective communication, and multitasking skills, believes these qualities can be effectively utilized in a sales environment. Eager to develop expertise in customer support, conflict resolution, and communication. Excited for opportunity to improve current performance while helping business enhance overall performance through exceptional service delivery and fostering a positive company culture.
Overview
5
5
years of professional experience
Work History
MCDONALD
Crew Member
07.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
WOOLWORTH
Cashier Customer Service
03.2020 - 01.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Hospitality Coruse
Student
09.2020 - 09.2020
- 2 years of hospitality where I learned safety and hazards in the food industry and hygienic practices
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Learned new materials, processes, and programs quickly.
- Maintained a clean, safe, and well-organized kitchen environment by enforcing strict hygiene protocols at all times.
Education
Bachelor of Business - Accounting
Western Sydney University
High School Diploma -
Hoxton Park High School
Hinchinbrook NSW12-2023
Skills
- Leadership
- Organisational Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Resilience
- Communication
- Friendly, Positive Attitude
Accomplishments
- Selected for Peer Support program where very few were selected.
- Achieved a school perfect attendance award.
- Lighting and camera showcase and Year 12 Farewell Program.
- Received a Barista Certificate (CBD Collage Pty Ltd).
- Chosen for aspire advantage where few students are selected to attend a university.
References
- Kathy Ly, Careers Advisor, Kathy.ly5@det.nsw.edu.au, (02) 9607 4222
- Mr. El Haji, Teacher, (02) 9607 4222
Timeline
MCDONALD
Crew Member
07.2022 - Current
Hospitality Coruse
Student
09.2020 - 09.2020
WOOLWORTH
Cashier Customer Service
03.2020 - 01.2022
Bachelor of Business - Accounting
Western Sydney University
High School Diploma -
Hoxton Park High School
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