Steven Pickvance
Shailer Park,Australia
Summary
Experienced telecommunications technician and qualified electrician with a focus on delivering effective solutions. Background includes extensive work in installation and maintenance of electrical systems in various settings. Recognized for high-quality workmanship and adherence to safety standards. Strong problem-solving abilities and a commitment to meeting project deadlines.
Overview
25
25
years of professional experience
Work History
Electrician
PULSE ELECTRICAL
06.2025 - Current
- Continued with Pulse, where I stay mostly in the projects team, also doing service maintenance as required.
- Have experience managing large-scale jobs in high-rise apartments.
- Diagnosed electrical issues using specialized testing tools and techniques.
- Collaborated with contractors to ensure project specifications were met.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
- Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Electrical Apprenticeship
PULSE ELECTRICAL
06.2021 - 06.2025
- During my mature-age apprenticeship with Pulse Electrical, I was exposed to a broad range of electrical work.
- The first two years were mostly all switchboard replacements in schools for a Qbuild contract. This gave me a great understanding and skills early, which I continue to improve on to this day.
- Third year was a lot of different areas from solar, batteries, service maintenance, infrastructure, and commercial rough-ins.
- As a fourth-year student, I continued with infrastructure and commercial rough-ins and was given more responsibilities until I was running jobs with minimal supervision.
- Learned from proficient tradesmen, maximizing knowledge gained during apprenticeship
- Collaborated with senior staff to troubleshoot electrical issues.
Telecommunications Technician
TANDEM/ISGM PTY LTD
03.2010 - 01.2020
- Company Overview: Tandem (formerly ISGM) is one of the largest telecommunications contracting companies in Australia, providing skilled sub-contractors to Telstra.
- In this role, I am responsible for providing my own vehicle, tools, and safety equipment (including PPE), while undertaking all the relevant courses to keep up-to-date with new technology and safety requirements.
- On a daily basis, I undertake various tickets of work, which entail fault-finding, installation of cables and modems in customers' homes or businesses, working outdoors on curbsides in pits or manholes, or climbing power poles.
- Tandem, formerly ISGM, is one of the largest telecommunications contracting companies in Australia, providing skilled sub-contractors to Telstra.
- Provide your own vehicle, tools, equipment, and personal protective equipment (PPE).
- Maintained an adequate supply and stock of all materials required.
- Completed all jobs (tickets of work) in the allocated time window.
- Liaised with residential and business customers, ensuring the utmost in customer service.
- Ensured proper time management of each job, as provided by head office dispatch.
- Managed safe work practices, including the wearing of PPE, traffic management, signage, and equipment use.
- Ensured continuous self-development through the undertaking of courses in regard to technology and safety.
- Performed many types of jobs, including basic and advanced fault-finding, installation of cabling and modems, maintaining and replacing cable joints – underground and aerial, maintaining and replacing cable lead-ins – underground and aerial, and telephone exchange jumpering.
- Guaranteed the meeting of all daily KPIs, performance, and customer targets.
- Achieving a high level of skills and experience in the telecommunications industry.
- Using my honed problem-solving skills to detect fault causes.
- Consistently ranked in the top 5% of all technicians nationwide in Australia.
- Suggested improvements to management to improve the job completion rate by clustering jobs from one area and assigning them to the most local technician.
Telecommunications Technician
BSA PTY LTD
06.2005 - 02.2010
- BSA was one of the first contract companies to subcontract to Telstra for installation and maintenance after the reduction of their own Telstra-employed technicians.
- I joined this company early in my telecommunications career, and this was a major stepping stone to where I am today.
- I transferred to Tandem (ISGM) when they took over the new Telstra contract from BSA.
- Provided own vehicle, tools, equipment, and own PPE.
- Supplied an adequate stock of all materials required.
- Completed all jobs (tickets of work) in the allocated time window
- Liaised with residential and business customers, ensuring the utmost in customer service.
- Ensured proper time management of each job, as provided by head office dispatch.
- Performed many types of jobs, including basic and advanced fault-finding, installation of cabling and modems, maintaining and replacing cable joints – underground and aerial, maintaining and replacing cable lead-ins – underground and aerial, and telephone exchange jumpering.
- Guaranteed the meeting of all daily KPIs, performance, and customer targets.
- Gained the skills and understanding of the telecommunications industry through attending training courses.
Vinyl Layer
Atco Pty Ltd
02.2003 - 05.2005
- Company Overview: Atco is a company that supplies modular huts and buildings for construction and mining companies.
- My role in this company was to lay vinyl flooring, from basic floors to full custom wet areas, and control rooms.
- Meeting daily deadlines in a team environment was essential.
- Atco is a company that supplies modular huts and buildings for construction and mining companies.
- Prioritized quality standards in an allocated time frame regarding a vinyl flooring assembly line.
- Ensured correct safety procedures were applied when working with flammable substances.
- Worked with a variety of hand tools efficiently by adhering to safe work guidelines.
- Completed daily deadlines and KPIs.
- Educated in basic building and construction skills, including the laying of vinyl flooring.
- Schooled in how to meet deadlines in a high-pressure environment.
Console Operator/Stock Inventory Manager
BP AUSTRALIA PTY LTD
11.2000 - 01.2003
- Company Overview: BP Australia is an international company with many franchises throughout Australia.
- I started my employment as a console operator with BP as soon as I finished Year 12.
- Over that period of time, my role progressed to Stock Inventory Manager.
- BP Australia is an international company with many franchises throughout Australia.
- Provided customer service.
- Educated in cash management.
- Undertook supervisory roles, including the management of stores during shift work.
- Oversaw the complete stock and inventory sector by taking inventories, ordering stock lines, and receiving and managing deliveries.
- Gained lifelong customer service skills.
- Worked in a team environment.
- Underwent training in stock management procedures.
Education
Certificate III -
Electrical Mechanic
Acacia Ridge, QLDCertificate III -
Electrical Fitter
Acacia Ridge, QLDCertificate III -
Data And Voice Communications
Acacia Ridge, QLDOpen Cable Licence - Endorsements – Optical Fiber, Coaxial, Structured Cabling, Underground, Aerial
TITAB Australia
Acacia Ridge, QLDWhite Card - Course in General Safety Induction
Queensland Government
Acacia Ridge, QLDBlue Card - Working With Children
Queensland Government
Acacia Ridge, QLDSkills
- Electrical installations and circuit diagnostics
- Safety compliance and management
- Emergency systems expertise
- Project management skills
- Electrical schematics interpretation
- Team collaboration and communication
- Customer service excellence
- Attention to detail
- Time management proficiency
Qualifications And Licenses
- Certificate III Electrical Mechanic
- Certificate III Electrical Fitter
- Certificate III Data and Voice Communications
- Open Cable Licence, Optical Fiber, Coaxial, Structured Cabling, Underground, Aerial, TITAB Australia
- White Card, Course in General Safety Induction, Queensland Government
- Blue Card, Working With Children, Queensland Government
- Annual Training and Refreshers
- CPR LVR
- Working at Heights
- Open C Class Vehicle Drivers Licence, Queensland Transport
Career Outlook
Throughout my career, I have had extensive experience with service levels, including dealings with many different stakeholders, including residential and business customers. These continuous customer interactions brought quality solutions to every project that I have undertaken, and ensured that I have met performance targets set by my employer. At every stage of my career, I have been willing to undertake courses to ensure that I have kept up to date with the latest technology and safety practices. I take great pride in completing tasks and achieving my goals. At this stage in my career, I am seeking a role where I can learn new skills while relying on my past training as a telecommunications technician. I pride myself on being able to work in difficult circumstances, as well as working as part of a team. It is because of these attributes that I believe I would be a beneficial part of your team
References
- Kyle Fair Owner/Director Trident Electrical 0417676714
- Liam Jefferys Owner/Director Livewire Electrical 0431133647
- Dane Walker Project Supervisor Pulse Electrical 0459530978
Timeline
Electrician
PULSE ELECTRICAL
06.2025 - Current
Electrical Apprenticeship
PULSE ELECTRICAL
06.2021 - 06.2025
Telecommunications Technician
TANDEM/ISGM PTY LTD
03.2010 - 01.2020
Telecommunications Technician
BSA PTY LTD
06.2005 - 02.2010
Vinyl Layer
Atco Pty Ltd
02.2003 - 05.2005
Console Operator/Stock Inventory Manager
BP AUSTRALIA PTY LTD
11.2000 - 01.2003
Certificate III -
Electrical Mechanic
Certificate III -
Electrical Fitter
Certificate III -
Data And Voice Communications
Open Cable Licence - Endorsements – Optical Fiber, Coaxial, Structured Cabling, Underground, Aerial
TITAB Australia
White Card - Course in General Safety Induction
Queensland Government
Blue Card - Working With Children
Queensland Government
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