Steven Richardson
Banyo,QLD
Summary
Hard-effort worker at McDonald's, having worked from a crew member to a crew trainer and to a manager. Excelling in team leadership, communication, and staff training. Committed to fostering a high-performance, positive team environment while prioritizing the services and correct procedure.
Overview
5
5
years of professional experience
Work History
Manager
McDonald's Restaurant
04.2021 - Current
- Trained and mentored staff on food safety standards and operational procedures.
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Crew Supervisor and Trainer
McDonald's Restaurant
Brisbane, Queensland
10.2022 - 04.2025
- Trained new crew members on operational procedures and best practices.
- Conducted performance evaluations, providing feedback and development plans for staff.
- Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
Crew Person
McDonald's Restaurant
Brisbane, Queensland
10.2021 - 10.2022
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Demonstrated strong multitasking abilities by balancing food preparation tasks with customer-facing duties.
- Delivered exceptional customer service by efficiently taking orders and ensuring accuracy in food preparation.
Education
No Degree -
Earnshaw State College
Brisbane, QLD11-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Safety procedures
- Work prioritization
Timeline
Crew Supervisor and Trainer
McDonald's Restaurant
10.2022 - 04.2025
Crew Person
McDonald's Restaurant
10.2021 - 10.2022
Manager
McDonald's Restaurant
04.2021 - Current
No Degree -
Earnshaw State College