Steven Ritchie
Canberra,ACT
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimising processes and supporting team objectives. Demonstrated expertise in project coordination and stakeholder communication to ensure timely and efficient completion of initiatives
Overview
9
9
years of professional experience
Work History
Facilities Planning Officer
National Gallery of Australia
06.2024 - 11.2024
- Developed and submitted procurement documentation to AusTender for the Galleries service contracts
- Development of the Gallery's asset management plan
- Established strong working relationships with clients, contractors, stakeholders, community members, and colleagues alike, fostering collaborative problem-solving environments
- Offered strategic advice and consultation to develop, implement and evaluate modifications and enhancements to operations, systems and procedures.
- Facilitated coordination across entities to provide actionable information and knowledge.
Facilities Upkeep Works Manager
Downer Group
01.2024 - 06.2024
- Corrective maintenance management for the Australian Defence Force Academy, Duntroon and the Australian Defence College Western Creek, Canberra
- Ensured compliance with health, safety, and environmental regulations
- Coordinated building maintenance, repairs, and renovations
- Stakeholder management and contractor supervision
- Coordinated with suppliers to secure high-quality materials at competitive prices while maintaining strong relationships for future business opportunities.
- Oversaw facility maintenance, ensuring equipment was well-maintained for optimal performance.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Facilities Coordinator
Jones Lang Lasalle
08.2021 - 01.2024
- Liaised remotely with thirty local and interstate government agencies and multiple vendors, landlords and stakeholders
- Served as point of contact for internal and external customers
- Assigned work orders to contractors, landlords and stakeholders via Corrigo CMMS software
- Prepared inventory and procurement tasks
- Planned and coordinated reactive and preventative maintenance repair work, maintaining cost-efficiency for government departments
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Business Owner/Operator
Ritchie's Restorations
04.2018 - 04.2021
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity
- Oversaw business budget planning and administration, accounting functions and purchasing
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures
- Increased customer satisfaction by delivering high-quality workmanship
- Managed inventory of painting supplies by tracking usage, reordering as needed, and ensuring proper storage conditions were maintained at all times
- Ensured compliance with motor industry specifications and safety standards
Facilities Maintenance Officer
Jones Lang Lasalle
11.2017 - 12.2018
- Performed building maintenance repairs
- Investigated incidents related to equipment failures and implemented corrective actions to prevent recurrence
- Contributed to smooth facility operations by promptly addressing any maintenance-related concerns raised by staff members or visitors
- Resolved day-to-day operational issues to reach short- and long-term performance goals
- Conducted routine walk-throughs of facilities to identify potential issues before they escalated into costly repairs
- Security supervision for contractors
- Developed strong relationships with vendors, securing quality parts at competitive prices for repairs and replacements
Senior Drafting Officer
Aecom
05.2016 - 11.2017
- Civil Infrastructure Team and Canberra Light Rail Project
- Design and civil drafting components for the Light Rail Project
- Participated in formal internal design reviews
- Collaborated with interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Reviewed technical drawings developed by AutoCAD technicians and drafters.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
- Developed high-quality engineering designs and plans to meet industry standards.
- Designed and implemented quality control processes to facilitate customer satisfaction.
Education
Statement of Attainment - Work in accordance with an issued permit, monitor and control work permits, observe permit work, issue work permits, conduct hazard analysis and conduct local risk control
Safe Work
Canberra, ACT01.2024
Statement of Attainment - Working at heights
Safe Work
Canberra, ACT01.2024
Statement of Attainment - Asbestos Awareness Certificate
Masters Builders
Canberra, ACT01-2016
Diploma of Civil Design And Drafting - Drafting
Canberra Institute of Technology
Canberra, ACT01-2009
White Card - Workover Construction Induction Certificate
WHS Work Cover
Queanbeyan, NSW01-2008
Automotive Spray-Painting Trade Certificate - Automotive Smash Repair Industry
Canberra Institute of Technology
Canberra, ACT01.1994
Year 12 Certificate -
Dickson College
Canberra, ACTSkills
- Technical operations support
- Strategic Planning
- Safety and regulation compliance
- Inventory and procurement tasks
- Communication and interpersonal skills
- Adaptability and eagerness to learn
- Computer literacy
- Stakeholder management
- Experienced AutoCAD and Corrigo CMMS operator
- Project management
Timeline
Facilities Planning Officer
National Gallery of Australia
06.2024 - 11.2024
Facilities Upkeep Works Manager
Downer Group
01.2024 - 06.2024
Facilities Coordinator
Jones Lang Lasalle
08.2021 - 01.2024
Business Owner/Operator
Ritchie's Restorations
04.2018 - 04.2021
Facilities Maintenance Officer
Jones Lang Lasalle
11.2017 - 12.2018
Senior Drafting Officer
Aecom
05.2016 - 11.2017
Statement of Attainment - Work in accordance with an issued permit, monitor and control work permits, observe permit work, issue work permits, conduct hazard analysis and conduct local risk control
Safe Work
Statement of Attainment - Working at heights
Safe Work
Statement of Attainment - Asbestos Awareness Certificate
Masters Builders
Diploma of Civil Design And Drafting - Drafting
Canberra Institute of Technology
White Card - Workover Construction Induction Certificate
WHS Work Cover
Automotive Spray-Painting Trade Certificate - Automotive Smash Repair Industry
Canberra Institute of Technology
Year 12 Certificate -
Dickson College
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