Summary
Overview
Work History
Education
Skills
Timeline
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Steven Rostron

Steven Rostron

Armadale,VIC

Summary

Senior project manager with over 20 years of experience in leading intricate digital, enterprise, infrastructure, and process improvement projects. Skilled in overseeing network upgrades and digital transformations to enhance capacity, speed, quality, and business results. Proficient in creating and executing customised delivery frameworks to ensure success across various business areas. An insightful and influential leader with sharp business insight, skilled in nurturing and guiding high-performance teams to drive transformative change, boost performance, and elevate profitability. Accomplished presenter and business professional; adept at establishing strong relationships with essential internal and external stakeholders and achieving agreement throughout multiple organisational tiers.

Overview

20
20
years of professional experience

Work History

Senior Project Manager

COGS Professional Services
02.2020 - 05.2024
  • My tenure at COGS Professional Services was that of a full-time employee
  • During my time at COGS, I had the unique opportunity to be bodyshopped out on various contracts
  • Directed cross-functional teams to successfully deliver over 15 high-impact projects, including prominent events such as the Australian F1 Grand Prix and the 2023 Women's World Cup
  • These initiatives increased project visibility by 20% and improved team efficiency by 30%, significantly boosting stakeholder satisfaction and project deliverability.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.

Senior Project Manager

Orro Group, Australia Post
02.2020 - 06.2022
  • Orchestrated the rollout of, ’s SD WAN, the largest project of its kind across Australia, managing the seamless deployment at over 4000 sites
  • This pivotal project resulted in a 30% increase in network efficiency, thereby enhancing customer experience and supporting a robust digital transformation strategy.

Senior Project Lead PMO

Telstra
02.2018 - 02.2020
  • Directed a critical transformation and technology overhaul across 298 fibre sites for the Victorian
  • Data Estate, enhancing regional connectivity
  • My leadership contributed to a 35% improvement in service delivery metrics, which streamlined operations and supported the delivery of high-quality telecommunications services
  • This was part of a portfolio encompassing three of Telstra’s largest government contracts, collectively valued at $75 million annually
  • My role involved coordinating the transition of comprehensive telecommunications services including data, mobile, voice, internet, and Unified Communications
  • I was deeply committed to mentoring high-performing project teams, guiding them through complex problem resolutions and enhancing their project execution capabilities
  • Key Responsibilities:
  • Strategically designed project schedules and allocated resources, enhancing operational efficiency by and reducing project costs by 20%
  • Developed comprehensive project documentation, including user-friendly welcome packs and detailed reports, boosting stakeholder communication by 25% and project transparency
  • Established a project management office for TPAMS, aligning with governance standards and facilitating a 40% enhancement in project compliance and efficiency.

Professional Services Manager

Singtel
06.2016 - 10.2017
  • Collaborated with Optus Business to overhaul regional performance and talent management systems, enhancing succession planning and improving managerial capabilities by 25%
  • I managed three portfolios within the ANZ account, overseeing full lifecycle management, which included total cost of ownership, quality, and timeframe adherence

Key Accomplishments:

  • Led a diverse team of 15 senior project managers, enhancing international project coordination and boosting project success rates by 40%
  • Reviewed and streamlined Professional Services business cases, successfully securing 10+ high-value client contracts by presenting compelling tender responses to C-level executives
  • Led the strategic relocation of the ANZ data center, adhering to top-tier security and change management standards, which enhanced operational efficiency and reduced risk exposures by 35%.

Program Manager

ANZ Bank Group, Optus Business, Singtel
02.2015 - 05.2016
  • Directed BAU project delivery, effectively managing 25+ complex, concurrent projects with diverse dependencies, achieving a 95% on-time completion rate and significantly improving client satisfaction
  • Managed a diverse project portfolio including WAN, LAN, DR, BC, and Hub implementations, enhancing regional communications infrastructure and increasing operational resilience by 20%
  • Led a team of seven project managers with global responsibilities, fostering professional development and enhancing project delivery efficiency by streamlining processes and encouraging proactive problem-solving

Key Accomplishments:

  • Served as programme lead for multiple initiatives, generating revenue between $9m to $15m
  • Led the construction and upgrades of fibre networks for 158 domestic branches, overseeing five state- based project teams that included provisioning, engineering, real estate, council, and field staff and technicians
  • Coordinated the NBN rollout to 858 ANZ domestic sites, successfully transitioning to NBN within two years.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.

Team Lead

Optus
01.2014 - 02.2015
  • For ANZ Project Delivery, I spearheaded the management of small projects and non- standard work requests, as well as the tracking of carriage orders for the ANZ account
  • My leadership ensured optimal resource allocation, driving the achievement of strategic objectives and enhancing overall customer satisfaction
  • I was instrumental in liaising with third-party resources, adopting and refining methodologies, techniques, procedures, and toolsets to align with evolving customer demands.

Education

Bachelor of Applied Arts; Bachelor of Education - Drama and Dance Teacher

University of New South Wales Steven
2006

Diploma of Project Management - Project Management

Australian Institute of Project Management
2012

Situational leadership II, Organizational Leadership -

David Mcann Consulting
2014

Skills

  • People Management
  • Project restructuring
  • Process Analysis
  • Project Planning
  • Process Improvement
  • Account Management
  • Performance Evaluations
  • Client Support
  • Onboarding and Orientation
  • Documentation And Reporting
  • Flexible Schedule
  • Issue Resolution
  • Leading Team Meetings
  • Risk Management
  • Schedule Management
  • Change Project Management
  • IT Infrastructure Management
  • Waterfall Project Management
  • Issue Management
  • Analytical Skills
  • Project Delivery
  • Performance Improvement
  • Resource Allocation
  • Influencing skills
  • Stakeholder Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Analytical Thinking
  • Conflict Resolution
  • Complex Problem-Solving

Timeline

Senior Project Manager

COGS Professional Services
02.2020 - 05.2024

Senior Project Manager

Orro Group, Australia Post
02.2020 - 06.2022

Senior Project Lead PMO

Telstra
02.2018 - 02.2020

Professional Services Manager

Singtel
06.2016 - 10.2017

Program Manager

ANZ Bank Group, Optus Business, Singtel
02.2015 - 05.2016

Team Lead

Optus
01.2014 - 02.2015

Bachelor of Applied Arts; Bachelor of Education - Drama and Dance Teacher

University of New South Wales Steven

Diploma of Project Management - Project Management

Australian Institute of Project Management

Situational leadership II, Organizational Leadership -

David Mcann Consulting
Steven Rostron