Summary
Overview
Work History
Education
Skills
Websites
References
Personal Information
Certification
Affiliations
Timeline
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Steven Small

Steven Small

Brisbane,Australia

Summary

Accomplished Senior Account and Partnership Manager with extensive experience in telecommunications and tech-based sectors around the world. Always target-driven, I have proven success in growing major accounts and securing significant new business through strategic collaboration and building trusted partnerships. A passion for delivering customer-centric solutions that drive mutual, sustainable growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

SENIOR PORTFOLIO MANAGER

Optus
Brisbane, AU
12.2022 - 05.2024
  • End-to-end partnership management of all Google mobile devices in Optus category revenue growth, budgeting, ranging, and procurement
  • End-to-end management of all Optus Prepaid devices and all SIM products inc. partnership management of Samsung, Motorola, Idemia and more
  • Tender management. Contract and commercial negotiations
  • Management of key internal partnerships inc. Enterprise, Channel Sales, Networks
  • Team Lead for several critical projects inc. 3G Migration, Plan Repricing

NATIONAL SALES MANAGER

Pendulum Logistics
Sydney, AU
05.2017 - 12.2022
  • Successful implementation of sales strategies to meet & exceed revenue targets for a product-diverse Logistics, Manufacture and Distribution business
  • Key partnership management and joint business planning inc. Optus and Shift4
  • Contract and commercial negotiations
  • Business development and CRM management
  • Integral in launches of Felix Mobile and GOMO Mobile
  • Successfully secured 4 year/$9.6M Optus SIM-card kitting contract

HEAD OF SALES

Bountye
Sydney, AU
10.2016 - 04.2017
  • Formulate strategies to attain ambitious customer acquisition targets for this Tech-Startup Mobile Marketplace
  • Manage sales team and overall opportunity pipeline
  • Develop and leverage established partnerships inc. The Salvation Army
  • Lead weekly progress meetings with the wider business

NATIONAL ACCOUNT MANAGER (Retail)

Amaysim Australia
Sydney, AU
10.2012 - 07.2016
  • Management and successful YoY growth of Amaysim’s largest customer acquisition channels inc. the Woolworths Group
  • Joint Business Planning with Category Managers to achieve customer acquisition and revenue targets
  • Relationship building with internal stakeholder to drive support for Channel strategy
  • Successful commercial-revision negotiations with the Woolworths Group. Generating $1.2M of annual savings

NATIONAL ACCOUNT MANAGER (Mass Retail)

Virgin Mobile Australia
Sydney, AU
04.2011 - 10.2012
  • Management and successful YoY growth of major retail customers inc. Woolworths Group
  • Accurate weekly forecasting and daily sales reporting
  • Work closely with category buyers to tailor ranges, manage stock on hand, and drive promotions
  • Negotiated Virgin Mobile’s first non-sim product into Woolworths; leading to 25% growth in subscriptions

RETAIL ACCOUNT MANAGER (Mobile Computing Division)

Samsung Electronics Ltd.
Chertsey, UK
08.2009 - 06.2010
  • Account management of key electronics retailers including Comet, Argos, and Best Buy
  • Negotiate best and broadest quarterly notebook ranges with Category Managers
  • Daily forecasting of unit-intake and profitability by account

Education

BA HONOURS DEGREE - Multimedia and English

Gloucestershire University
Cheltenham, UK

MATRIC & POST MATRIC -

Michaelhouse
South Africa

Skills

  • Sales management
  • Sales strategy
  • Partnership management
  • Team leadership
  • Account management
  • Business development
  • Category management
  • Relationship building
  • Tender management
  • CRM management
  • Contract negotiation
  • Effective communication
  • Presentation
  • Data analysis

References

Available on request

Personal Information

  • Citizenship: Australian Citizen
  • Title: Snr. Partnerships Manager

Certification

Advanced Negotiation Skills - Scotwork

Remote Pilot License (RePL) - CASA certified

  • 25 kg endorsement and night flight rating - CASA certified

Affiliations

Outside of work I love being active and outdoors. I am passionate about nature and hiking

I captained the Botswana National rugby team.

With strong social skills I am engaging and outgoing. I am quick to determine people's passions and thrive on the positive energy that then brings to an interaction.

Timeline

SENIOR PORTFOLIO MANAGER

Optus
12.2022 - 05.2024

NATIONAL SALES MANAGER

Pendulum Logistics
05.2017 - 12.2022

HEAD OF SALES

Bountye
10.2016 - 04.2017

NATIONAL ACCOUNT MANAGER (Retail)

Amaysim Australia
10.2012 - 07.2016

NATIONAL ACCOUNT MANAGER (Mass Retail)

Virgin Mobile Australia
04.2011 - 10.2012

RETAIL ACCOUNT MANAGER (Mobile Computing Division)

Samsung Electronics Ltd.
08.2009 - 06.2010

BA HONOURS DEGREE - Multimedia and English

Gloucestershire University

MATRIC & POST MATRIC -

Michaelhouse

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Steven Small