Madeline Furner
Werris Creek,NSW
Summary
Compassionate and dedicated Disability Support Worker with over a decade of experience in providing high-quality, person-centered care. Highly knowledgeable in NDIS, committed to empowering clients to achieve their individual goals. Having empathy, reliability, and strong communication skills. Adept at managing daily routines, fostering safe environments, and collaborating effectively with healthcare professionals. A hardworking and dependable professional, passionate about making a positive impact in the lives of individuals with disabilities.
Overview
14
14
years of professional experience
Work History
House Manager / Team Leader
Adina Community Services
2023.02 - Current
- Led, mentored, and supervised a team of up to 15 support workers.
- Ensured delivery of person-centered care in line with NDIS guidelines
- Ensured compliance with NDIS regulations and conducted regular audits.
- Oversaw daily operations, including scheduling, rostering, and budgeting.
- Managed rosters and handled last-minute changes due to staff absences.
- Maintained accurate records of client information and services.
- Acted as the primary contact for clients, families, and stakeholders.
- Collaborated with healthcare professionals and service providers.
- Identified and mitigated potential risks to clients and staff.
- Ensured a safe environment and implemented health and safety protocols.
- Developed programs to promote client independence and community participation.
- Evaluated program effectiveness and made necessary adjustments.
- Advocated for clients' rights and needs within the organization and community.
- Empowered clients to make informed decisions about their care.
Aged Care Worker
Nazareth Care
2022.04 - 2024.03
- Provided personal care, including bathing, dressing, grooming, and feeding, ensuring patient comfort and dignity.
- Assisted with patient mobility, including safe transfers and movement support.
- Monitored vital signs and reported changes to nursing staff.
- Supported medication administration under supervision.
- Maintained cleanliness and infection control in patient areas.
- Offered emotional support and companionship to patients.
- Collaborated with healthcare teams to deliver personalized care.
- Documented patient progress and communicated updates effectively.
Aged Care Worker
Quirindi Care Services
2022.01 - 2023.01
- Enhanced patient care by providing emotional support and addressing individual needs.
- Assisted with mobility exercises and physical therapy routines under supervision of licensed therapists, contributing to improved patient outcomes.
- Maintained accurate records of patient information, aiding in the efficient delivery of healthcare services.
- Ensured consistent quality of care by adhering strictly to established policies, guidelines, regulations from both the institution itself as well as legal/governmental bodies.
- Managed medication administration according to prescribed schedules, ensuring optimal therapeutic outcomes for each patient.
2IC Day Program
Challenge Community Services
2020.01 - 2022.01
- Provided care and support to clients of various ages and disabilities in a day program setting.
- Assisted with personal care tasks, including dressing, toileting, feeding, and administering medications.
- Offered 1:1 active support and facilitated transport to daily group outings and community activities.
- Undertook administrative duties and coordinated with the supervisor to lead a small team independently when required.
- Increased staff efficiency by providing ongoing training and professional development opportunities.
- Led team meetings to review progress, address challenges, and strategize new approaches for service delivery.
Support Worker
Aruma- Formely known as House With No Steps
2017.01 - 2020.01
- Providing care and supporting clients with disabilities,active support,Personal care- showering, dressing and toiletring, meal preparation, transport to appointments and day programmes, social support and companionship, domestic assistance, medication and prompts, assisting Customers with their everday life activities/jobs; mowing lawns, shopping, banking, cleaning etc, individual and group home support.
Aged Care Worker
Quirindi Retirement Homes Limited 'Eloura'
2014.01 - 2017.01
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
Kitchen Aide
Werris Creek Bowling And Tennis Club
2011.01 - 2014.01
- Wash and clean utensils and dishes and make sure they are stored appropriately; handle, sort, store and distribute food items; wash, peel, chop, cut and cook foodstuffs and help prepare salads and desserts; sort and dispose of rubbish and recycling; organise laundering of kitchen linen and clean food preparation equipment, floors and other kitchen tools or areas
Assistant
Werris Creek Preschool
2011.01
- Help to organise and participate in excursions to enhance learning experiences; encourage children to question and explore the world in which they live; plan activities using a variety of materials and equipment to develop good coordination, social skills, creativity, self-expression and an interest in learning; attend to sick children and those in need of first aid; comfort children who are hurt or distressed and assist children with their toileting and personal hygiene
Education
First Aid Course -
H&A Training
01.2023
Certificate III in Vocational & Study Pathways - IPROWD -
Tamworth TAFE
01.2013
Higher School Certificate -
Quirindi High School
01.2012
Skills
- Daily living assistance
- Client Advocacy
- Innovation and Creativity
- Staff Development
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Disability Awareness
References
Ben Noble, 0429 194 757, Director, Adina Community Services
Patrick Delaney, 0407 713 303, Director, Adina Community Services
Hannah Relf, 0408 582 477, Previous Supervisor, Challenge Community Services,
Timeline
House Manager / Team Leader
Adina Community Services
2023.02 - Current
Aged Care Worker
Nazareth Care
2022.04 - 2024.03
Aged Care Worker
Quirindi Care Services
2022.01 - 2023.01
2IC Day Program
Challenge Community Services
2020.01 - 2022.01
Support Worker
Aruma- Formely known as House With No Steps
2017.01 - 2020.01
Aged Care Worker
Quirindi Retirement Homes Limited 'Eloura'
2014.01 - 2017.01
Kitchen Aide
Werris Creek Bowling And Tennis Club
2011.01 - 2014.01
Assistant
Werris Creek Preschool
2011.01
First Aid Course -
H&A Training
Certificate III in Vocational & Study Pathways - IPROWD -
Tamworth TAFE
Higher School Certificate -
Quirindi High School
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