Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
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Steven Tchung

Melbourne,VIC

Summary

Proven leader and effective communicator, adept at fostering teamwork and enhancing employee retention at McDonald's Restaurant. Excelled in a fast-paced environment, demonstrating unparalleled multitasking and problem-solving skills. Skilled in workplace safety and coaching, significantly contributing to a supportive and efficient work setting. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organisational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritising tasks and meeting deadlines. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognised for adaptability and proactive approach in delivering effective solutions.

Overview

3
3
years of professional experience

Work History

Fast Food Crew Trainer

McDonald's Restaurant
06.2021 - Current
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
  • Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
  • Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
  • Increased employee retention by fostering a supportive work environment and offering constructive feedback on performance evaluations.
  • Provided coaching and mentoring to employees.

Education

Bachelor of Business - Accounting

Victoria University
Melbourne, VIC
04.2025

Skills

  • Workplace Safety
  • Energy and enthusiasm
  • Decision-Making during a fast paced environment
  • Leadership Development
  • Attention to Detail
  • Coaching and Development of new crew
  • Problem-Solving
  • Effective Communication

Accomplishments

  • Achieved the role of Crew Coach within the first year of my employment showing fast improvement.
  • Supervised team of 5 staff members while assisting managers with ensuring a smooth shift.
  • Achieved 3 record breaking cars per hour with accuracy and efficiency.
  • Achieved 2nd fastest in Australia with record breaking sales for the store.

Hobbies

Bouldering

  • Actively participate in bouldering at local climbing gyms and outdoor venues, enhancing my problem-solving skills and physical fitness.
  • Engage with the climbing community through regular meet-ups and competitions, fostering teamwork and collaboration.
  • Demonstrate risk assessment and decision-making abilities while tackling challenging climbing routes.

Languages

English
Native or Bilingual
Indonesian
Limited Working

Timeline

Fast Food Crew Trainer

McDonald's Restaurant
06.2021 - Current

Bachelor of Business - Accounting

Victoria University

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Steven Tchung