Steven Thepsymeuang
Casula
Summary
Experienced warehouse professional with expertise in order fulfillment, warehouse processes, and inventory management. Demonstrating a strong work ethic and reliability, I have a solid 5-year track record in the industry. Consistently contributing to team objectives and achieving or surpassing targets. Dedicated to delivering exceptional results. Enthusiastic and skilled Clerk with extensive knowledge of shipping and receiving, inventory management, and carrier relations. Focus on accurate recordkeeping and efficient materials movement ensures reliability and speed. Experienced in utilizing database, ERP, and word processing software to streamline operations.
Overview
10
10
years of professional experience
Work History
Pick Support / Inventory Team Member
Coles Supermarkets Australia
07.2024 - Current
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Ensured accurate record-keeping by diligently updating electronic databases with pertinent information related to item quantities, locations, or statuses.
- Enhanced warehouse organization by categorizing items and maintaining a clean, orderly workspace.
- Assisted in achieving company goals through accurate inventory management and effective communication with team members.
- Managed returns processing efficiently, inspecting returned items for damages or defects before returning them to inventory or initiating disposal procedures as required.
- Maintained open lines of communication with other departments such as sales or logistics teams, ensuring all parties were well-informed about current inventory levels.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reported issues to higher management
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Creating ticket for Coles when system is down or there an issue
- Managed high levels of call flow and responded to technical support needs.
Problem Solver and Process Assistant (Team Leader)
Amazon Fulfillment Centre BWU 2
02.2022 - 12.2022
- Effective problem solver, able to quickly identify and resolve issues related to inventory discrepancies, damaged goods, and shipping errors
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Monitored and reported on process performance to verify compliance with established standards.
- Established positive and effective communication among
- Coordinated with General Manager in different operational issues and promotional activities.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring over 20 team members.
Pick and Packer
Amazon Fulfillment Centre BWU 1
01.2021 - 01.2022
- Experienced in accurately picking orders using RF scanners and ensuring correct items are selected for packaging and shipping
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Collaborated with team members to achieve daily goals and meet company objectives.
Restaurants Manager
Star Laos-Thai Restaurants
01.2015 - 12.2019
- Oversee daily operations of a high-volume restaurant, ensuring efficient workflow and exceptional customer service
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Bachelor of Business in International Restaurant Management -
Le Cordon Bleu Australia (Sydney)
08.2016
Skills
- Ocado OPS systems
- Inventory audits
- Time management
- Supply chain
- Inventory management
- Performance monitoring
- Data collection and analysis
- System monitoring
- Incident management
Languages
Thailand
Laos
English
Chinese
Timeline
Pick Support / Inventory Team Member
Coles Supermarkets Australia
07.2024 - Current
Problem Solver and Process Assistant (Team Leader)
Amazon Fulfillment Centre BWU 2
02.2022 - 12.2022
Pick and Packer
Amazon Fulfillment Centre BWU 1
01.2021 - 01.2022
Restaurants Manager
Star Laos-Thai Restaurants
01.2015 - 12.2019
Bachelor of Business in International Restaurant Management -
Le Cordon Bleu Australia (Sydney)
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