- Horseback Riding
Pigeon Racing
Motor Vehicals
Steven Thompson
Warilla,NSW
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Concrete Manager
Baines Concrete
10.1991 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Panel Beater
Rod Thompson Motors
01.1981 - 08.1990
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
Panel Beater
Steel City Smash Repairs
03.1990 - 07.1990
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Inspected new parts and areas of repair to verify correctness and quality.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Followed standard operating procedures to achieve consistent quality of work.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Streamlined parts ordering process, reducing wait times for customers and allowing for faster repairs completion.
Education
High School Diploma -
Warilla High School
Barrack Heights, NSW12-1981
Skills
- Verbal and written communication
- Marketing
- Negotiation
- Sales management
- Cross-functional team management
- Project Management
- Multitasking Abilities
- Operations Management
- Performance Management
- Problem-solving aptitude
- Conflict Resolution
- Reliability
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Certification
Work Safety training 2021
Concrete Technology Course 2010
Confined Space 2022
Supply Chain & Responsibility 2019
Trade Certificate (Panel Beater) 1985
MR Truck Licence 1992
Interests
Timeline
Concrete Manager
Baines Concrete
10.1991 - 11.2024
Panel Beater
Steel City Smash Repairs
03.1990 - 07.1990
Panel Beater
Rod Thompson Motors
01.1981 - 08.1990
Work Safety training 2021
Concrete Technology Course 2010
Confined Space 2022
Supply Chain & Responsibility 2019
Trade Certificate (Panel Beater) 1985
MR Truck Licence 1992
High School Diploma -
Warilla High School
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