STEVEN VIADI
Sydney
Summary
Professional and experienced barista ready to lead and elevate coffee service. Strong focus on team collaboration and achieving results. Adept at crafting exceptional beverages, managing inventory, and ensuring customer satisfaction. Highly reliable, adaptable to changing needs.
Overview
6
6
years of professional experience
Work History
Head Barista
Portafilter Specialty Coffee
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Improved product quality by ensuring accurate measurement of raw materials and following recipe guidelines.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Educate customers about coffee origins and flavor profiles, fostering a greater appreciation for specialty coffee offerings.
- Preparation of specialty coffee drinks ( batch brew, pour over )
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
Barista All rounder
Max Brenner
01.2022 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Industry Beans
07.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Sushi Chef
Makoto Sushi Bar
01.2020 - 01.2022
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
- Placed orders to restock items before supplies ran out.
Sandwich Hand
Luxe Bar
01.2020 - 01.2021
- Supported efficient business operations by completing opening and closing duties as required.
- Facilitated accurate preparation of specialized orders, catering to dietary restrictions or specific requests from customers.
- Increased store hygiene, performing routine cleaning tasks such as sweeping, mopping, and sanitizing surfaces.
- Maintained food safety standards by adhering to proper storage guidelines for perishable items.
- Reduced food waste with proper portion control and efficient use of ingredients during sandwich assembly.
Warehouse Assistant
Woolworths Warehouse
01.2019 - 01.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
Fryer Cook
Lord of the Fries
01.2019 - 01.2020
- Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
- Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
- Reduced food waste through diligent monitoring of inventory levels and proper storage techniques.
Education
Advanced Diploma - Educational Leadership And Management
Kensington International College
84-86 Mary St, Surry Hills NSW 201010-2024
Certificate IV - leadership & Management
CTIC College
48 Lime St, Sydney NSW 200001.2021
Certificate IV - Business
Tafe Institute
651-731 Harris St, Ultimo NSW 200001.2019
Skills
- Effective Communication Skills
- Quick Adaptability
- Hard working
- Results-Oriented Commitment
- Team collaboration
- Computer Hardware Technician
- Event Photographer
- Problem-solving
- Attention to detail
- Safe food handling
- Cash register operation
- Hospitality service expertise
Languages
English
Full Professional
Indonesian
Native or Bilingual
Timeline
Head Barista
Portafilter Specialty Coffee
05.2023 - Current
Barista
Industry Beans
07.2022 - 05.2023
Barista All rounder
Max Brenner
01.2022 - 07.2022
Sushi Chef
Makoto Sushi Bar
01.2020 - 01.2022
Sandwich Hand
Luxe Bar
01.2020 - 01.2021
Warehouse Assistant
Woolworths Warehouse
01.2019 - 01.2021
Fryer Cook
Lord of the Fries
01.2019 - 01.2020
Advanced Diploma - Educational Leadership And Management
Kensington International College
Certificate IV - leadership & Management
CTIC College
Certificate IV - Business
Tafe Institute
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