Stevie Newland
Huntingdale,WA
Summary
Professional with strong background in traffic management, ensuring efficient and safe operations. Demonstrates expertise in coordinating with teams and adapting to dynamic environments to achieve optimal results. Known for reliability, effective communication, and problem-solving abilities. Skilled in traffic control procedures, safety protocols, and regulatory compliance.
With a proven track record of working within physically demanding and high-risk environments, I have a clear understanding of safety, leadership, strong customer service skills and meticulous attention to detail.
I am now looking for a new challenge within the mining industry where I can utilise my cast skillset to benefit your company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FIFO TRAFFIC CONTROLLER/ CREW LEADER
LGC Traffic Management
10.2023 - Current
- Safely setup worksites in accordance with the approved Traffic Management Plan (TMP) adhering to the work instructions provided –what is seen on the worksite must match the TMP
- Implement TMPs including directing and controlling traffic as per Main Roads WA Traffic Controllers Handbook, Code of Practice and AS1742.3
- Thoroughly complete risk assessments prior to the commencement of tasks, ensuring we have taken the time to stop and assess our work environment to implement suitable control measures
- Proactively monitor and inspect worksite activities to achieve job safety, productivity and results
- Fully understand, meet, promote and assist team members to have and demonstrate understanding and compliance with company vision, values, policies, procedures and standards
- Assist those in your team to have and demonstrate an equal understanding and compliance with the same company values, policies and standards
- Continually review and improve our safe work practices to maintain an injury free workplace
- Minimise errors and re-work and investigate opportunities to further reduce their occurrence
- When working with customers, actively engage and listen to their requirements and comments, reporting information appropriately making certain that all contact and communication with team members, visitors, suppliers and customers is done so in a courteous, respectful and helpful manner
- Conduct all activities in a lawful, ethical and WHS compliant manner
- Accurately maintain worksite records and providing full details of all activities that have occurred and obtaining the required approvals for any site amendments
- Maintain professional communication and attitude to other employees, customers and to be cooperative and positive at all times – our job is to provide solutions
- Respond to project requests and emergencies in a timely manner being aware that each minute taken to prepare is critical to effectively meeting the needs of the customer
- Communicate and engage with your team to ensure they fully comprehend the project requirements, work at hand and the standards
- Working in remote conditions and accommodation at camp facilities
TRAFFIC CONTROLLER/ CREW LEADER
Traffic Force
02.2021 - 10.2023
- Safely setup worksites in accordance with the approved Traffic Management Plan (TMP) adhering to the work instructions provided –what is seen on the worksite must match the TMP
- Implement TMPs including directing and controlling traffic as per Main Roads WA Traffic Controllers Handbook, Code of Practice and AS1742.3
- Thoroughly complete risk assessments prior to the commencement of tasks, ensuring we have taken the time to stop and assess our work environment to implement suitable control measures
- Proactively monitor and inspect worksite activities to achieve job safety, productivity and results
- Fully understand, meet, promote and assist team members to have and demonstrate understanding and compliance with company vision, values, policies, procedures and standards
- Assist those in your team to have and demonstrate an equal understanding and compliance with the same company values, policies and standards
- Continually review and improve our safe work practices to maintain an injury free workplace
- Minimise errors and re-work and investigate opportunities to further reduce their occurrence
- When working with customers, actively engage and listen to their requirements and comments, reporting information appropriately making certain that all contact and communication with team members, visitors, suppliers and customers is done so in a courteous, respectful and helpful manner
- Conduct all activities in a lawful, ethical and WHS compliant manner
- Accurately maintain worksite records and providing full details of all activities that have occurred and obtaining the required approvals for any site amendments
- Maintain professional communication and attitude to other employees, customers and to be cooperative and positive at all times – our job is to provide solutions
- Respond to project requests and emergencies in a timely manner being aware that each minute taken to prepare is critical to effectively meeting the needs of the customer
- Communicate and engage with your team to ensure they fully comprehend the project requirements, work at hand and the standards they need to maintain
- Ensure all plant and equipment including vehicles are operated, maintained and adhered to within legal requirements and company standards
- Ensure worksite, depot and facilities are maintained, free of hazards, clean and well presented for team members and customers
SERVICE RECEPTIONIST/ SERVICE ADVISOR
DVG Midland Nissan & Isuzu
08.2020 - 01.2021
- Greeting and interacting with customers and visitors
- Providing first class customer service
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up
- Providing administration support
- General clerical duties including filing and data entry
- Managing and reconciling petty cash
- Producing purchase orders
- Completing any ADHOC tasks the service manager requires
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car
- Managing and overseeing the dealership's workflow and schedule
- Maintaining positive customer relationships to ensure repeat business
- Liaising with service technicians about parts ordering and ensuring parts are available when needed
- Handling customer complaints
- Invoicing and quoting of job repairs ensuring all details on services rendered and costs are related to customers and processing their payments
FLEET COORDINATOR
Range Ford
08.2019 - 01.2020
- Provide service works coordination and schedule supplier fitments
- Assist with reception, telephone switchboard and office tasks
- Provide service and maintenance works coordination, parts procurement and post order management
- Provide high level computer literacy, daily use of Microsoft Outlook, Word, Excel, data entry and ERAPower (inhouse software system)
- Prepare, maintain and coordinate the company’s job sheets and other related documents for invoicing to company’s debtors
- Provide general office support duties as and when required as directed by the company’s directors
- Provide office / administration assistance to back-up other employees in the event of work backlogs or absenteeism
- Liaise with suppliers regarding fitments, delays and ensuring an all-round happy customer relationship
Education
Completed Year 10 -
Kelmscott Primary School
01.2010
Skills
- Problem Solving
- Time Management
- Strong Work Ethic
- Handling Pressure
- Two-way radio proficiency
- Traffic control supervisor
- Ground control coordination
- Emergency response management
Certification
- Basic Workshop Traffic Management/ Traffic Controller refresher, 2024
- Conduct Roller Operations, 2023
- Basic Workshop Traffic Management/ Traffic Controller, 2021
- Whitecard, 2020
- RSA Certificate, 01/01/11
References
John McKiddie - Operations
LGC TRAFFIC MANAGEMENT
P# 0448 469 528
Kristy Duncan - Crew Leader
TRAFFIC FORCE
P# 0457 112 734
Carlos Guerini - Owner - Operator truck driver
GUERINI TRANSPORT
P#0428 491 904
Timeline
FIFO TRAFFIC CONTROLLER/ CREW LEADER
LGC Traffic Management
10.2023 - Current
TRAFFIC CONTROLLER/ CREW LEADER
Traffic Force
02.2021 - 10.2023
SERVICE RECEPTIONIST/ SERVICE ADVISOR
DVG Midland Nissan & Isuzu
08.2020 - 01.2021
FLEET COORDINATOR
Range Ford
08.2019 - 01.2020
Completed Year 10 -
Kelmscott Primary School
- Basic Workshop Traffic Management/ Traffic Controller refresher, 2024
- Conduct Roller Operations, 2023
- Basic Workshop Traffic Management/ Traffic Controller, 2021
- Whitecard, 2020
- RSA Certificate, 01/01/11
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