Stewart Graham
Murrumba Downs,QLD
Summary
Dedicated professional with a solid foundation in pharmaceutical practices and customer service. Strong time management and organisational abilities contribute to maintaining compliance and enhancing customer experiences. Proven track record in busy environments, ensuring effective cash handling and a clean, welcoming atmosphere.
A worker with a wide range of knowledge and abilities into sales and overall friendliness to ensure the highest level of satisfaction. With a set of level headedness to be able to defuse situations that may arise in the workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fire Technician Trade assistant
Cotton Fire and Electrical
brisbane, Queensland
04.2026 - Current
- as of moving to a new country, i was offered a job by my brother's boss to assist them in a wide range of tasks.
- Worked in busy and hectic workplaces, such as construction sites and pedestrian full areas such as the InterContinental hotel.
- Utilized testing equipment to assess system performance effectively.
- Prepared and organized materials for electrical installations and repairs to ensure smooth workflow.
- Inspected fire suppression systems for compliance and functionality.
- Assisted in emergency response drills to ensure preparedness.
- Conducted routine maintenance on fire alarms and suppression systems.
Pharmacy dispenser
Lindsay and Gilmour
West Calder, West Lothian
10.2023 - 04.2026
- Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision.
- Delivered excellent customer service while handling medications and assisting with sales, enhancing customer satisfaction.
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Attended continuous professional development courses keeping up to date with latest industry trends as well as updated and or new rules/ pharmacy laws, to ensure the pharmacy is held to the utmost standard.
- Managed incoming inventory, verifying accuracy of deliveries and organizing products, including controlled drugs and personal care items.
- I used both my work time and personal time to complete the "pharmacy dispenser course", making sure that i am knowledgeable to confidently handle both medication and assist queries any customers have.
- Assisted pharmacist with daily tasks, contributing to a streamlined workflow and improved pharmacy operations.
- Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
- Assisted in the ordering process for medical supplies enhancing inventory management.
- Handled sensitive data responsibly adhering to Pharmacy guidelines at all times.
- Kept a high level of professionalism and confidentiality when serving and handling any people that i personally know, to ensure everyone was constantly comfortable in and out of the pharmacy
- Handled incoming calls efficiently, ensuring timely assistance and enhancing customer satisfaction.
- Kept a level head and sense of calmness in stressful and rowdy situations, in which there were arguments between customers and or upset and impatient consumers.
Salesperson
frasers brand, flannels
livingston, West Lothian
11.2025 - 01.2026
- i was employed as a temporary christmas staff member. This led to me having to step into the role and workplace as a newcomer at the busiest time of the year. Going through this work period, it allowed me to gain a level of composure for working in hectic, stressful and overall new situations.
- Guided customers in selecting premium fashion items and accessories, enhancing their shopping experience.
- Provided exceptional service through effective communication and product knowledge.
- Partnered with team members to meet and exceed store sales targets and goals.
- Maintained product displays and ensured cleanliness to elevate customer engagement and satisfaction.
- Managed inventory levels to ensure popular items remained in stock.
- Greeted customers warmly to create a welcoming atmosphere.
Volunteer coach
West Calder High School
West Calder, West Lothian
08.2023 - 06.2024
- Coached S1/S2 basketball team at West Calder high school, supporting skill development and teamwork.
- Fostered a positive team environment with clear communication and motivational tactics for younger children.
- Promoted physical fitness and teamwork, enhancing students' overall well-being.
Education
Scottish National 5's -
West Calder High Scholl
West Lothian 07-2024
MEng in electrical and electronic engineering - Electrical and electronic engineering
Heriot-Watt University
Edinburgh09-2025
Certificate of Higher Education - Electrical engineering
West Lothian college
Livingston, West Lothian05-2025
Scottish Highers -
West Calder High School
West Calder, West Lothian05-2024
Skills
- Sales expertise
- customer service
- fashion advice
- friendly and inviting attitude
- Workplace professionalism
- Time management
- Organisational skills
- Conflict resolution
- People skills
- Medical labelling proficiency
- Knowledge of pharmaceuticals
- Generics knowledge
- Prescription accuracy
- Pharmacological terminology use
- Professional phone etiquette
- Ethical standards
- Patient confidentiality adherence
- Multitasking capability
- Barcode system use
- Dress code adherence
- manual handling/ labour
- Cash handling
- Inventory control
Affiliations
- health and fitness
family child care
interest in food and hospitality
Certification
- Certificate of Pharmacy Dispenser
Wellbeing certificates
First aid course
Construction White Card
References
Lindsay and Gilmour Pharmacy (Scotland)
-Ross darling (boss + pharmacist): +44 7792 630140
-Lesley-anne Graham (shop manager): +44 7880 362693
-Gilian (pharmacist): +44 7702 418984
Cotton Fire and Electrical (Australia)
Benjamin Cotton (boss and company owner): +61 421 820 213
Timeline
Fire Technician Trade assistant
Cotton Fire and Electrical
04.2026 - Current
Salesperson
frasers brand, flannels
11.2025 - 01.2026
Pharmacy dispenser
Lindsay and Gilmour
10.2023 - 04.2026
Volunteer coach
West Calder High School
08.2023 - 06.2024
Scottish National 5's -
West Calder High Scholl
MEng in electrical and electronic engineering - Electrical and electronic engineering
Heriot-Watt University
Certificate of Higher Education - Electrical engineering
West Lothian college
Scottish Highers -
West Calder High School