Summary
Overview
Work History
Education
Skills
Qualifications Training
Hobbies and Interests
References
Volunteer Community Achievements
Key Skills Strengths
Accomplishments
Certification
References
Timeline
Generic

Stewart Harding

Eden Hills,Australia

Summary

As a focussed individual with well-developed interpersonal skills, and an organised and enthusiastic team player, I thrive on achieving business goals and contributing to a vibrant and effective workplace. Having been a previous successful business owner for many years, I understand the key fundamentals of what it means to be in business and the criticalness of innovation, competitiveness, and collaboration to stay relevant.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Business Development Manager

iFire & Rescue
Lonsdale, Australia
08.2023 - Current
  • Service, Repair and test Hydraulic Road Crash Rescue Equipment
  • Spare Parts interpretation and ordering
  • Significantly increasing sales by developing marketing strategies, for deployment via EDM, and social media channels, and mobile events and product demonstrations
  • Provide a professional sales and responsive customer service to Government and Reseller clients
  • Review and bid for government tenders
  • Developing new partnerships for Australian product distribution increasing sales
  • Identify new markets and product sales

Sales & Marketing

Fire & Rescue Australia
Blackwood, Australia
08.2021 - 08.2023
  • Provide a professional sales and responsive customer service to Government and retail clients
  • Communicate with retail customers and businesses advising on fire and bushfire safety products
  • Develop marketing strategies, for deployment via EDM, and social media channels
  • Service & Repair mobile firefighting pumps
  • Test and repair bushfire suppression systems fitted to domestic properties

Contractor

Capital Transport
Adelaide, Australia
02.2021 - 08.2021
  • Providing professional delivery service to business and retail clients
  • Communicate with dispatch and Customer on delivery progress and any unforeseen issues

Sales/Customer Service and Marketing Consultant

Clipboard Office & Art Supplies
Adelaide, Australia
02.2020 - 02.2021
  • Providing professional sales and responsive customer service to wholesale and retail clients
  • Product ordering, checking stock deliveries and working collaboratively within a sales team
  • Implementing the marketing strategy, I created for the business including developing brand, social media marketing channels, building a new company website to facilitate online sales including content writing

Business Development Consultant

Grant Austin Display Packaging
Adelaide, Australia
01.2019 - 01.2020
  • Responsible for the day to day operations of the company and effective implementation of their company’s business plan and marketing strategy including:
  • Identifying production and scheduling problems and creating solutions to address issues
  • Streamlining administration processes and adjusting staffing levels, repurposing roles and responsibilities to better support business goals while utilising skills more effectively
  • Motivating and supporting staff to create a positive and vibrant workplace environment and solutions-focussed, cohesive team
  • Creating new brand identity for ‘Fresh Produce’ displays including a new logo; built a new website and set up an EDM platform (Mailchimp) for marketing and customer communication
  • Preparing plans and briefings for ongoing business development & reporting to business owners

Managing Director – Business Co-Owner

Southern Gem Displays Ltd.
Kent, United Kingdom
04.1998 - 10.2018
  • Working with a business partner, I created a new business, designing and manufacturing displays for the retail environment (mostly jewellery), working with major UK retail industry partners
  • My responsibilities included:
  • All hands-on aspects of the business including the initial design and manufacture of our product, sales and marketing and business administration and IT systems
  • Engaging effectively with customers from many diverse backgrounds, developing customised solutions and creating and nurturing strong relationships with industry clients
  • Managing budgets and cashflow, creating profit and loss forecasts, and monitoring company performance through a KPI dashboard
  • Proactively seeking marketing opportunities and developing strategies to maximise company growth including a 90-day business plan
  • Staff recruitment and related HR tasks including providing support, mentoring and training for new staff as they joined the company

Education

TA101 - Transactional Analysis

The Berne Institute
UK
01.2008

Skills

  • Hydraulic road crash rescue equipment servicing
  • Parts Procurement Expertise
  • Analytical Problem Solving
  • Brand Recognition Development
  • Client Relationship Management
  • Event Coordination
  • Effective Written Communication
  • Marketing Content Development
  • Talent Acquisition
  • Team Skill Enhancement
  • Business Structure Optimization
  • Staff Support
  • Technical Proficiency in IT
  • Skilled in Adobe Graphic Design Suite
  • Expertise in MS Office Suite
  • ERP Software Implementation
  • Knowledge of Customer Relationship Management Systems
  • Effective Time Management
  • Strong Organizational Abilities
  • Prioritization and Multi-Tasking
  • Problem-Solving Solutions
  • Calm under pressure
  • Strong Relationship Management
  • Personal development
  • Collaborative Team Development
  • Confidence Development

Qualifications Training

  • Weber Rescue Certified in Repair & Service of Hydraulic Battery Road crash rescue equipment.
  • Certificate II in Public Safety (Firefighting Operations) PUA20719
  • Breathing Apparatus Operator PUAFIR207
  • TA101 Institute of Transactional Analysis – The Berne Institute, UK – 2008
  • Certificate III in Cabinet Making
  • Provide First Aid

Hobbies and Interests

  • 4WDriving – Achieved Infield 4WD Training - Level 1, 2017 - The International 4 Wheel Drive Trainers Association.
  • Mechanics (service and repair of own vehicles at home and in remote locations if needed)
  • Camping
  • CFS volunteering
  • Youth development via CFS Cadet leadership
  • Music

References

Available on request

Volunteer Community Achievements

  • Member of the Belair CFS, I served on the fire fronts in the Adelaide Hills and Kangaroo Island December 2019 /January 2020 Currently I am Group Cadet Coordinator for Sturt group CFS training our cadets to win a State competition earlier this year.
  • In 2012, I created the UK Jeep Owners Club, (the largest Jeep Brand UK Club) where I developed a company logo and merchandise as well as an online platform for enthusiasts to engage with one another (5,000 members). I also developed a strong relationship with Jeep UK and USA and would arrange Jeep demonisation days where Jeep UK would provide new Jeep models for Club members to try out in real world conditions, in addition I have set up various Jeep focused entertainment events for families, creating a child friendly atmosphere to include the younger participants. This I would market using a dedicated Facebook page and informative YouTube videos. I also held TV interviews, and press events at official Jeep events throughout Europe & UK. In 2016 Jeep USA also arranged a very rare factory Tour in Toledo Ohio USA for a small group of Club members including myself.

Key Skills Strengths

  • Factory trained by Weber Rescue in Austria in servicing, diagnose and repair of Hydraulic Road Crash Rescue equipment.
  • Proficient in ordering and identifying spare parts required for repairs and service, problem solving via communications directly with the manufacturer if needed for complex issues.
  • Significantly increased Brand awareness and product sales by planning and setting up mobile product demonstration events.
  • Well-developed written communications expertise including promotional content with a strong understanding of envisioning and developing brand.
  • Experience recruiting and developing staff including redefining roles and providing workplace structure, training and support with a focus on building an engaged and empowered team.
  • Extensive IT knowledge including Adobe design Suit, MS Office, and ERP & CRM systems.
  • Excellent time management and organisational skills while being a competent multi-tasker with the ability to be responsive and solutions-based in problem solving and to remain calm and work effectively under pressure to achieve outcomes.
  • High ability to work with a broad range of people, understanding their needs, help with personal development, communication skills, team building and building self-confidence.

Accomplishments

  • 2020 Belair CFS Captain's Award
  • 2021 Belair CFS - Firefighter of the Year Award.
  • Certificate of Appreciation for 2024 SA CFS Fire Cadet State Championships - Coaching the winning team issued by Brett Loughlin, ASFM.

Certification

  • Weber Rescue is certified in the repair and service of hydraulic battery road crash rescue equipment.
  • Certificate II in Public Safety (Firefighting Operations) PUA20719.
  • Breathing Apparatus Operator, PUAFIR207.
  • Certificate III in Cabinet Making.
  • Provide first aid.

References

References available upon request.

Timeline

Business Development Manager

iFire & Rescue
08.2023 - Current

Sales & Marketing

Fire & Rescue Australia
08.2021 - 08.2023

Contractor

Capital Transport
02.2021 - 08.2021

Sales/Customer Service and Marketing Consultant

Clipboard Office & Art Supplies
02.2020 - 02.2021

Business Development Consultant

Grant Austin Display Packaging
01.2019 - 01.2020

Managing Director – Business Co-Owner

Southern Gem Displays Ltd.
04.1998 - 10.2018

TA101 - Transactional Analysis

The Berne Institute
Stewart Harding