Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stewart Hare

Bentleigh East,VIC

Summary

Dynamic retail professional with extensive experience at Woolworths, excelling in staff management and inventory control. Proven track record in enhancing customer service and implementing effective merchandising strategies. Adept at conflict resolution and driving team performance, consistently achieving operational goals while maintaining compliance with safety standards.

Overview

10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification

Work History

Assistant Store Manager

Woolworths
North Melbourne , Victoria
04.2022 - Current
  • Assisted in daily operations and staff management at a retail grocery store.
  • Coordinated team schedules to ensure adequate coverage during peak hours.
  • Delivered exceptional customer service by addressing inquiries and resolving issues.
  • Implemented merchandising strategies to enhance product visibility and presentation.
  • Trained new employees on store policies and operational procedures effectively.
  • Supported loss prevention efforts by maintaining awareness of security protocols.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Maintained a safe working environment by enforcing safety regulations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Overseeing 100+ store team members and 6 department managers.

Grocery Manager

Woolworths
284/286 Highett rd, Highett 3190, Victoria
08.2020 - 04.2022
  • Managed inventory levels to ensure product availability for customers.
  • Trained staff on store procedures and customer service standards.
  • Oversaw daily operations to maintain a clean and organized store environment.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.

Replenishment Manager

Woolworths
284/286 Highett Rd, Highett 3190, Victoria
12.2015 - 08.2020

Received, checked-in and stocked merchandise throughout store, helped

maintain store inventory levels and assisted with orderliness and

cleanliness of sales floor and stock room.

Maintained productive warehouse environment for organization's

complete inventory needs by training, managing and motivating staff to

meet challenging demands.

Education

Mordialloc College
Mordialloc , Victoria

Skills

  • Staff management
  • Inventory management
  • Visual merchandising
  • Customer service
  • Loss prevention
  • Conflict resolution
  • Time management
  • Problem solving
  • Process improvements
  • Goals and performance
  • Inventory control
  • Store organization
  • Retail operations

Certification

  • Australian institute of food safety certificate - 25 January 2024

References

References available upon request.

Timeline

Assistant Store Manager

Woolworths
04.2022 - Current

Grocery Manager

Woolworths
08.2020 - 04.2022

Replenishment Manager

Woolworths
12.2015 - 08.2020

Mordialloc College
Stewart Hare