Stiven Nova
Sydney,Australia
Summary
Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Building Manager
National Facilities Management
05.2023 - Current
- Maintain close relationship with strata management, building committee members and residents to provide assistance and solve maintenance defects that may arise on site, inform liabilities and responsibilities according to NSW Stata laws through email or face to face interaction.
- Assisted in reducing building expenses by monitoring utility usage and implementing cost-saving measures.
- Make sure all safety regulations are followed by contractors and service providers, request insurance and training paperwork to promote a safe work environment.
Front office All-rounder
Sofitel Darling Harbour
01.2023 - 04.2023
- Be a helpful link between the guest and hotel operations by applying extensive knowledge on Opera and other different systems to provide accurate information to guests and solve problems that may appear during their stay
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Cabin Crew
Emirates Airline
09.2018 - 12.2022
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Education
Academic English -
Impact English College
Melbourne, AustraliaBachelor of Science - Psychology
EAN University
Bogotá, Colombia12.2024
Advanced Diploma in Leadership And Management
Universal Institute of Technology
Melbourne, Australia07.2016
Skills
- Facilities Management
- Budget Management
- Customer Service and Support
- Quality Assurance
- Professional writing skills
- Management of multicultural environments
- Easy problem solving in a controlled and optimal logical way
- Property Maintenance
- Asset Management
Certification
- RSA certificate
- First aid and CPR
Languages
Spanish
Native or Bilingual
Timeline
Assistant Building Manager
National Facilities Management
05.2023 - Current
Front office All-rounder
Sofitel Darling Harbour
01.2023 - 04.2023
Cabin Crew
Emirates Airline
09.2018 - 12.2022
Academic English -
Impact English College
Bachelor of Science - Psychology
EAN University
Advanced Diploma in Leadership And Management
Universal Institute of Technology
- RSA certificate
- First aid and CPR
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