Summary
Overview
Work History
Education
Skills
Gym, Sports and Gaming
Languages
Timeline
Generic

Sasha Silva

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated person with engaging personality and flexible approach. Upbeat, friendly and predicting customer needs to facilitate enjoyable dining experiences.

Overview

Work History

Waiter

De La Plage
2019.02 - 2019.05
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

No Degree -

Haileybury Rendall School
Berrimah, NT
2027

Skills

  • Strong multitasking
  • Customer Service
  • Cleanliness
  • Order Taking
  • Order Accuracy
  • Item promotion
  • Salesmanship
  • Quality Control

Gym, Sports and Gaming

"I love going to the gym to consistently improve myself and always know that even if im doing not so well im constantly improving in the gym. Although I do not play as many sports as I used to, I am an avid squash player as well as a seasoned football enjoyer. When I do have downtime I play video games, although not as productive as other things, I believe it helps with my building of character and my communication skills."

Languages

Portuguese
Full Professional
Spanish
Limited Working
French
Elementary
Italian
Elementary

Timeline

Waiter

De La Plage
2019.02 - 2019.05

No Degree -

Haileybury Rendall School
Sasha Silva