Storm Gibson
Mandurah
Summary
Experienced retail professional with a background as a Sales Associate, 2IC, and Store Manager. Skilled in driving sales, leading teams, and running efficient store operations. Adaptable and goal-oriented, with a strong focus on problem-solving and team development. Always eager to take on new challenges and grow my skills in a new role or industry, bringing a strong work ethic and a willingness to learn.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
PetO Mandurah
07.2024 - 02.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Store Manager
Petstock
07.2024 - 02.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
2IC Manager
Petstock
12.2022 - 04.2023
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Retail Sales Assistant
Pet City Mandurah
03.2019 - 12.2022
- Kept the store well-organized and clean to provide a pleasant shopping atmosphere.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Created customer loyalty and obtained repeat business through relationship building.
Education
John Tonkin College
Mandurah, WA2017
Skills
- Inventory management
- Customer service
- Store operations
- Problem-solving
- Dependable and reliable
- Store merchandising
Timeline
Retail Store Manager
PetO Mandurah
07.2024 - 02.2025
Retail Store Manager
Petstock
07.2024 - 02.2025
2IC Manager
Petstock
12.2022 - 04.2023
Retail Sales Assistant
Pet City Mandurah
03.2019 - 12.2022
John Tonkin College
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