Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stuart Boyd

Engadine,NSW

Summary

I have over thirteen years’ experience in air and road transport, 3PL logistics and warehousing with one of Australia’s leading transport companies. During this time, I have gained an immense amount of exposure which has enabled me to develop excellent skills in communications on all levels, build a network of people within the air transport industry and excellent understanding of operations. I have high attention to detail which I pride myself on and I am very customer centric. I have a passion for people, leading, mentoring and a desire to step into a leadership role where I can demonstrate my operational excellence and leadership skills, as well as continue to grow both personally and professionally within fast paced, high volume environments. With the following experience, I believe I am the perfect candidate for this role, and I find this opportunity the perfect pathway to grow with the business and the team around me.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Freight Co-ordinator

Toll Air Express
01.2011 - 10.2024

Duties


  • Leading a small team of dockhands within a department.
  • Assisting Operations Supervisor with general operational duties.
  • Ensuring full safety compliance.
  • Safe manual handling, general freight handling, sensitive freight handling and high-risk handling.
  • Full scanner compliance.
  • Safe loading and unloading of air and road line hauls.
  • Repacking of damaged goods.
  • Problem solving and troubleshooting freight operational issues.
  • Liaising with all stakeholders both internal and external.
  • Regular liaison with management and team members.
  • Mentor and trainer to junior staff members.
  • 3PL freight consolidation.
  • Use of MS Office suite as well as internal systems.
  • Administrative duties related to all the above.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Shop Owner

HStore Hobbies
04.2006 - 01.2011

All duties associated with general management of a specialist retail Hobby Shop.


  • Customer Service
  • Sales
  • Stock purchasing & control
  • Goods received
  • Pricing
  • Promotion and marketing
  • Service & repairs
  • -Staff management
  • Co-ordination of Community indoor radio control activities
  • Trade show demonstrations
  • Financial management
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.

Airline Services Operator

Qantas Airways
03.1997 - 08.2006

Duties


  • Loading, unloading and sorting of freight and baggage to and from Aircraft
  • Movement and storage of baggage and freight around airport
  • Use of automated airport equipment
  • Comply with all safety procedures and policies
  • Maintain communications with operations and team members
  • Leading hand responsibilities
  • Handling of 'dangerous goods' and' fragile 'items
  • All other ramp duties as required

Ground Handling Agent

IBMS Ground Handling Agents for Qantas Link
01.1994 - 02.1997

Duties


  • Leading hand responsibilities.
  • Use of ground handling equipment including tugs, trucks,conveyors, and scissor lifts
  • Radio communications.
  • Check loading and destinations instructions and other documents.
  • Handling of 'Dangerous Goods & Fragile' items.
  • Loading of last minute or standby items.
  • Management of all luggage & freight items in aircraft hold whilst on the ground.
  • Clearing of aircraft stowage areas and checking of safety strapping.

Operations Clerk

Australian Air Express
02.1993 - 01.1994

Duties

  • All duties associated with handling of airfreight consignments.
  • Acceptance of freight.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Updating records.
  • Document control.
  • Raising of corrective action forms.
  • Use of barcode system.
  • Tracking consignments
  • Liaison with airline operators and customers
  • Transportation of consignments to/from aircraft

Education

No Degree -

Woolooware High School
Woolooware, NSW
12.1992

Skills

  • Strong time management skills, ability to prioritise work and adhere to deadlines
  • Maximising load capacity safely and efficiently
  • Neat and tidy handling of freight and a strong focus on housekeeping and tidiness
  • Strong focus on safety of all staff and surroundings
  • Freight consolidation of multi consignments
  • Leadership, mentoring and training
  • Problem solving and ability to think critically when problems arise
  • Team player
  • Ability to interpret and apply policy and procedure
  • Ability to use computer systems including excellent use of MS office suite
  • Ability to adhere to instruction, work supervised and unsupervised
  • Excellent communication skills with all stakeholders, including team members, management and customers

Certification

  • ASIC- TGE - Civil Aviation Safety Authority
  • Airside Driver Authority - Airport Authorities
  • Dangerous Goods Acceptance - TGE Aviation Training Department
  • Drug & Alcohol Awareness (DAMP) - TGE Aviation Training Department
  • High Risk Licence
  • Operate Freight Tugs - TGE Aviation Training Department

Timeline

Freight Co-ordinator

Toll Air Express
01.2011 - 10.2024

Shop Owner

HStore Hobbies
04.2006 - 01.2011

Airline Services Operator

Qantas Airways
03.1997 - 08.2006

Ground Handling Agent

IBMS Ground Handling Agents for Qantas Link
01.1994 - 02.1997

Operations Clerk

Australian Air Express
02.1993 - 01.1994

No Degree -

Woolooware High School
Stuart Boyd