Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Stuart Forsyth

Waterford,QLD

Summary

Dynamic National Security Manager with a proven track record at Coles Supermarkets, excelling in crisis management and team leadership. Enhanced security protocols through comprehensive risk assessments and developed effective communication strategies, resulting in improved incident response times. Skilled in budget implementation and performance evaluation, fostering a culture of continuous improvement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

National Security Manager

Coles Supermarkets
07.2022 - Current
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Kept team compliant with security protocols and appearance standards.
  • Investigated incidents and wrote reports.
  • Coordinated protective service operations with other emergency response agencies.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans. Reporting numbers in a detailed dashboard.
  • Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
  • Improved response time to incidents by developing effective communication protocols within the security team within a 24 hour window.
  • Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
  • Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
  • Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules, weekly, monthly and QBR's.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Analyzed security trends and reports, adapting strategies to counter emerging threats effectively.
  • Advised senior management on security best practices, contributing to strategic planning and risk management.
  • Conducted regular security audits to identify vulnerabilities, resulting in strengthened defense mechanisms.
  • Conducted regular security audits to identify vulnerabilities and recommend corrective actions.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

Project Lead

Coles Supermarkets
11.2020 - 07.2022
  • Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
  • Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
  • Collaborated with cross-functional teams to ensure seamless integration of various project components, through stores to real estate to landlords through to Centre owners.
  • Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
  • Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
  • Conducted post-project evaluations to identify lessons learned and opportunities for process enhancement, conducting weekly after installations were completed.
  • Balanced multiple projects simultaneously, maintaining focus on priorities and deadlines.
  • Reported regularly to managers on project budget, progress, and technical problems weekly and monthly.

Fraud and Security Investigator

Coles Supermarkets
03.2011 - 11.2021
  • Developed strong relationships with internal departments, fostering open communication channels for effective collaboration during investigations.
  • Prevented security breaches by implementing comprehensive investigative strategies for high-risk situations.
  • Enhanced security measures by conducting thorough investigations on potential threats and vulnerabilities.
  • Utilized state-of-the-art technology tools for data analysis during investigations, enhancing overall accuracy and efficiency.
  • Streamlined investigation processes through the development of efficient procedures and tools, reducing response times.
  • Managed complex investigations involving multiple stakeholders, maintaining a high level of confidentiality and professionalism.
  • Supported legal proceedings with detailed investigative reports, providing critical evidence for case resolutions.
  • Monitored security systems regularly, identifying potential risks or areas requiring further investigation.
  • Documented findings and prepared detailed reports.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Conducted interviews with witnesses and clients.
  • Uploaded evidence into case management system each day.
  • Obtained and analysed information on suspects to solve cases, identify criminal activity or organize supporting documentation for court cases.

Education

No Degree -

Lockyer District High School
Gatton

Skills

  • Team leadership
  • Incident investigation
  • Risk assessment
  • Crisis management
  • Project management
  • Emergency response planning
  • Security protocol compliance
  • Budget implementation
  • Performance evaluation
  • Client relations
  • Communication protocols
  • Regulatory compliance
  • Data analysis
  • Training development
  • Report writing
  • Incident reports
  • Safety and security procedures
  • Safety and security regulations
  • Physical security
  • Daily incident reporting
  • General security
  • Schedule management
  • Investigation techniques
  • CCTV monitoring
  • Emergency planning
  • Security officer development
  • Compliance management
  • Operations management
  • Security team management
  • Security policy development
  • Security audits
  • Employee performance evaluation
  • Data protection
  • CCTV experience
  • Site visits
  • Security training
  • Security team leadership
  • Microsoft office
  • Crime prevention
  • Public speaking
  • Loss prevention
  • Security regulations
  • Special event security

Accomplishments

Deployed, managed and grew the largest retail security investment in Australia with outstanding results.

Commendation award for the National Loss prevention manager of the year award at Retail Risk 2024.

Attained private Investigator's Licence.

Planning and executing potential high risk events for billionaire Adrian Portelo gift card give away events in Tasmania, NSW, Darwin and preplanning for QLD and WA.

Participated in regular meetings with the National Retailer Association and developed a strong network with other retail and government representatives




Certification

Private Investigators Liscense

Interests

Love sport

Flying my drone and taking awesome pictures

Love cooking especially anything with chillies

Gardening

Classic cars

GYM

Mentoring

Timeline

National Security Manager

Coles Supermarkets
07.2022 - Current

Project Lead

Coles Supermarkets
11.2020 - 07.2022

Fraud and Security Investigator

Coles Supermarkets
03.2011 - 11.2021

No Degree -

Lockyer District High School

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Stuart Forsyth