Adobe Creative Suite
Stuart Graham
Edens Landing,QLD
Summary
Dynamic and results-oriented Online Personal Shopper with a proven track record at Woolworths Supermarket. Excelled in route planning and customer service, ensuring order accuracy and efficiency. Achieved high customer satisfaction ratings through expert product selection and friendly support. Skilled in brand awareness and decision-making, consistently meeting service expectations.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Woolworths Supermarket
11.2021 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Freelance Book Publishing
Self Employed Writer
01.2020 - Current
- Analyzed user feedback to gather input and identify areas required for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
Education
Bachelor of Interactive Entertainment - Animation
Qantm/SAE College
West End, QLDNo Degree - Graphic Design
Torrens University Australia
Brisbane, QLD12-2024
Skills
- Route Planning
- Brand Awareness
- Customer service expertise
- Product picking
- Decision-Making
- Verifying Order Accuracy
- Heavy Lifting
- Store relations
Software
Affinity Suite
Inkscape
Blender 3D
MS Office 365
Interests
- Typography and the history of writing
- Edit and republish out-of-print and out-of-copyright books
- Ancient and modern history, particularly artisistic
- Graphics and art
Timeline
Online Personal Shopper
Woolworths Supermarket
11.2021 - Current
Freelance Book Publishing
Self Employed Writer
01.2020 - Current
Bachelor of Interactive Entertainment - Animation
Qantm/SAE College
No Degree - Graphic Design
Torrens University Australia
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