Stuart Hallam
Summary
Ambitious business development executive that thrives in fast-paced environments. Customer-oriented professional with an enthusiastic personality and willingness to learn, looking to continue my sales career in the technology industry. I am hoping to hone my skills and help contribute to your ever-growing community.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Executive
Distilled
08.2022 - 10.2023
- Hit and exceed all sales targets and KPIs on a monthly and quarterly basis. Q4 2022 - 113%, Q1 2023 - 120%, Q2 2023 - 139%, Q3 2023 - 148%.
- Identify sales opportunities in both our existing client portfolio and through active prospecting, creating reliable forecasts, and leading both short and long sales cycles.
- Speak with prospects to generate and qualify leads, utilize solution selling and communicate value to their relevant needs.
- Listen to the needs of customers and the market, sharing insights with management, product, and marketing teams to identify new business opportunities.
- Build and develop new and existing deep relationships with key decision makers to increase and expand revenue opportunities.
- Act as the lead point of contact for all matters related to 300+ accounts.
- Updated and maintained company CRM (Salesforce.com)
Telematics Accounts Specialist
123.ie
09.2021 - 08.2022
- Build and maintain relations with customers by contacting them via phone, or email, to gather information while resolving their disputes or investigating internal referrals.
- Analyze daily data reports to ensure our Telematics devices are recording correctly, and customers are being properly risk-managed.
- Liaise with our Data Processor on a daily basis to investigate, and solve any problems/disputes our customers are facing regarding the data that has been recorded against them.
- Provide training to all customer care agents, on how to effectively answer customer queries regarding the installation of their Telematics device, and the data that it records.
- Conduct audits on cancelled policies, to ensure all regulatory requirements were met, and everything is in accordance with our compliance procedures.
Renewals Agent
123.ie
10.2020 - 09.2021
- Handled both inbound and outbound leads, and effectively addressed customer objections, such as pricing, to maximise conversions.
- Educated customers about potential enhancements to their insurance policy, after identifying opportunities to offer additional coverage or products that may be beneficial to the client.
- Assisted customers with important mid-term changes to their policy details, while using efficient problem-solving skills to address and resolve complex customer issues regarding price, or level of cover.
- Assess customer documents to ensure they meet our acceptance criteria, and the policy cover can be offered in full.
Education
Bachelor of Arts - Economics & Politics
University College Dublin
Dublin, Ireland09.2020
Leaving Certificate -
CBC Monkstown Park
Dublin, Ireland2015
Skills
- Analytical thinking and problem solving
- Inbound/Outbound Sales
- Digital Marketing
- Salesforce
- MS Office
- Jira
Certification
- Fundamentals of Digital Marketing - Google
- Data Analytics - Google (In Progress)
- Insurance Product Advice - The Insurance Institute of Ireland
Timeline
Business Development Executive
Distilled
08.2022 - 10.2023
Telematics Accounts Specialist
123.ie
09.2021 - 08.2022
Renewals Agent
123.ie
10.2020 - 09.2021
Bachelor of Arts - Economics & Politics
University College Dublin
Leaving Certificate -
CBC Monkstown Park
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