Stuart Jennings
Brisbane,QLD
Summary
Dynamic workshop manager recognized for effective team training and operational compliance. Strong background in quality assurance and communication, driving success in automotive repair and enhancing workplace safety.
Detail-oriented automotive plastics repairer specializing in plastic welding, safety compliance, and quality assurance. Proven ability to streamline operations and enhance team performance.
Skilled automotive professional with expertise in customer relationship management and problem-solving. Committed to delivering high-quality repairs and maintaining safety standards to improve customer satisfaction and operational efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Qualified Automotive Plastics Repairer
The Bump Shop
Brisbane , QLD
11.2018 - Current
- Repair and restore all types of plastics for automotive parts from vehicles which includes different method of plastic welding and fabrication.
Qualified First Aid Officer
The Bump Shop
Brisbane , QLD
06.2015 - Current
- Monitored compliance with organizational policies and procedures to ensure adherence and mitigate risks.
- Organized and maintained accurate employee records to support data management practices.
- HLTAID003 - Provide First Aid
- HLTAID001 - Provide CPR - including attach & operate AED
- HLTAID002 - Provide Emergency Life Support
Work Shop Manger/Estimator/Quality Control Inspector
The Bump Shop
Brisbane, QLD
01.2013 - Current
- Trained new employees on shop policies and best practices for optimal performance.
- Maintained high standards of customer service to ensure satisfaction and retention.
- Streamlined daily operations by refining procedures and enhancing workflow efficiency.
- Resolved operational issues swiftly to maintain a smooth and efficient shop environment.
- Executed operational compliance measures to adhere to company policies and regulations.
- Developed training programs that improved staff knowledge of products and sales techniques.
- Resolved customer complaints promptly and professionally.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Responded to customer inquiries in a timely manner.
- Maintained high standards of customer service throughout the store.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Built and maintained sound business relationships with vendors and suppliers.
- Implemented strategies to increase sales and profitability of the shop.
Qualified Automotive Repairer
The Bump Shop
Brisbane , QLD
01.2013 - Current
- Executed repairs following precise manufacturer guidelines to guarantee quality outcomes.
- Documented repair processes and outcomes to maintain accurate technical records.
- Utilized diagnostic equipment to assess malfunctions and determine appropriate repair actions.
- Implemented safety protocols during repair procedures to minimize workplace hazards.
- Monitored repair timelines to ensure projects were completed efficiently and effectively.
- Ensured compliance with safety regulations during all repair activities.
- Operated hand tools such as wrenches, pliers, screwdrivers and drills for repair work.
Qualified Plumber, Gas Fitter, Drainer & Roofer
Carney plumbing
Brisbane , QLD
03.2007 - 12.2012
- Responded promptly to emergency plumbing situations, providing immediate solutions to minimize property damage.
- Installed various types of pipes and fixtures, adhering to precise measurements and specifications.
- Managed tools and equipment, ensuring readiness and proper maintenance for plumbing tasks.
- Provided expert customer consultation to educate clients on plumbing issues and preventative measures.
- Trained junior plumbers on best practices and safety standards in plumbing work.
- Diagnosed plumbing issues using advanced tools and techniques to ensure accurate repairs.
- Identified and replaced outdated plumbing components with modern, efficient alternatives.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Located and repaired leaks in water supply lines.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Cut and fit pipes to established measurements.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Soldered copper pipe joints to connect water supply lines for new installations.
- Performed pipe fabrication, installation, and fitting according to proper specifications.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Followed relevant codes, regulations, and safety techniques.
- Repaired broken or blocked sewer lines with the use of video cameras.
- Performed routine maintenance tasks such as flushing out drainpipes or cleaning out grease traps.
Education
High School Diploma -
St Joseph's Nudgee College
Brisbane, QLD11-2008
Skills
- Plastic welding
- Parts restoration
- Vehicle diagnostics
- Technical documentation
- Safety compliance
- Customer relationship management
- Quality assurance
- Repair scheduling
- Workshop organization
- Team training
- Problem solving
- Attention to detail
- Effective communication
- Equipment calibration
- Workplace safety
- Safety requirements
- Diagnostic testing
- Safety management
- Customer service
- Multitasking
- Equipment inspection
- Team building
- Teamwork
- Computer skills
- Project management
- Emergency response
- Organizational skills
- Decision-making
- Customer relations
- Time management abilities
References
References available upon request.
Timeline
Qualified Automotive Plastics Repairer
The Bump Shop
11.2018 - Current
Qualified First Aid Officer
The Bump Shop
06.2015 - Current
Work Shop Manger/Estimator/Quality Control Inspector
The Bump Shop
01.2013 - Current
Qualified Automotive Repairer
The Bump Shop
01.2013 - Current
Qualified Plumber, Gas Fitter, Drainer & Roofer
Carney plumbing
03.2007 - 12.2012
High School Diploma -
St Joseph's Nudgee College