Stuart Kidd
Bateau Bay
Summary
Experienced with leading and managing teams to achieve operational excellence. Utilizes strategic planning and effective communication to drive team performance. Track record of fostering collaborative environment and meeting organizational objectives.
Professional leader with proven ability to drive team success and adapt to changing needs. Strong focus on collaboration, communication, and achieving results. Expertise in project management, conflict resolution, and performance optimization. Reliable and flexible, always ready to support and inspire team members.
Customer Service experience for 30 years
Overview
30
30
years of professional experience
Work History
Team Manager
Woolworths
10.1995 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
The Entrance High School
Central Coast, NSW01-1986
Skills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Performance coaching
- Meeting facilitation
- Performance appraisal
- Team leadership
- Teamwork and collaboration
- Training and development
- Customer service
- Team development
Accomplishments
I have been Trained and Qualified In Return To Work (RTW)
for the past 10 years , And showing care to Team On Returning To work and supporting them through their injury .
I have care meeting on a weekly basis with team members .
I also have done my Mental health Officer Course through Woolworths .
Timeline
Team Manager
Woolworths
10.1995 - Current
High School Diploma -
The Entrance High School
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