Stuart McGuinness

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Negotiated prices, terms of sales and service agreements.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Negotiated favourable terms in contracts, ensuring both customer satisfaction and profitability.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Developed, maintained and utilized diverse client base.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

• Supervised shipping and receiving, distribution and workplace safety
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw daily operations and shipping and handling processes.
• Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
• Operated warehouse material handling equipment correctly to move loads.

Ran spare parts department for the engineering division , looking after the service department , ordering and providing parts for our mechanics in Hobart and Burnie servicing the Ingersoll brand of pneumatic equipment.