Organized and efficient Corporate Services Manager supporting senior management personnel with demonstrated expertise in financial and operational management. Respected manager within a multidisciplinary hospital setting. I have managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
18
18
years of professional experience
Work History
Corporate Services Manager
NNSW Local Health District - Lismore Base Hospital
07.2018 - Current
Member of Lismore Base Hospital Executive Leadership Team.
Senior line manager of 6 Departments, including Security Services, Wardspersons, Domestic Services, Administration & Customer Services, Stores Department and Car Parks.
Responsibility of maintaining multi million dollar budget. Meeting determined key performance indicators.
HR management of 220 staff.
Develop and maintain positive relationships with key stakeholders to build rapport and trust.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Analyze service reports to identify areas of improvement.
Implement contract agreements and maintain contracts for multiple services
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Waste management
District wide electronic access controller
Security Team Leader
NNSW Local Heath District - Lismore Base Hospital
07.2005 - 07.2018
Oversaw team of security officers and managed scheduling and performance evaluations.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Collaborated with management to develop security policies and procedures.
Analyzed and investigated incidents alongside functional management and security supervisors.
Violence Prevention Management Coordinator
NNSW LocalHealth District
09.2015 - 09.2018
Developed a district wide violence prevention management program for in-excess of 5000 staff, conducted train the trainer events and managed a team of trainers. Established and monitored health service goals,
This was a .63 FTE position aligned with my Security Team Leader duties
Education
High School Diploma -
Parramatta High School
Parramatta, NSW
11.1978
Trade Qualification - Carpentry & Joinery
NSW TAFE
Granville, NSW
1981
Skills
High level people management skills
High level communication skills
Strategic business planning
Customer service management
Report writing and brief development
High level auditing experience
Competent financial experience
Culture development
Timeline
Corporate Services Manager
NNSW Local Health District - Lismore Base Hospital
07.2018 - Current
Violence Prevention Management Coordinator
NNSW LocalHealth District
09.2015 - 09.2018
Security Team Leader
NNSW Local Heath District - Lismore Base Hospital
07.2005 - 07.2018
High School Diploma -
Parramatta High School
Trade Qualification - Carpentry & Joinery
NSW TAFE
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