Stuart Stolz
Gold Coast,QLD
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within assigned accounts. Self-motivated, driven and adaptable with proven track record of exceeding goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to mentor new starters in the business or within my team.
Overview
43
43
years of professional experience
Work History
Key Account Manager
Sandvik Mining And Rock Technology
03.2013 - Current
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Quoted prices, credit terms and other bid specifications.
- Presented professional image consistent with company's brand values.
- Stayed current on company offerings and industry trends.
Technical Sales Manager
Mining Machinery Developments
03.2011 - 03.2013
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
- Promoted company products and services by attending trade shows and industry conferences.
- Fostered positive relationships with team members to improve company culture and increase productivity.
Regional Sales Manager
Bradken Mineral Processing
03.2006 - 03.2009
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
Sales Representative / Estimator
Crown Engineering
03.1998 - 03.2006
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
CNC Programmer / Operator
Crown Engineering
03.1989 - 03.1998
- Checked completed programs by running simulations and tests while preparing geometric layout of designs using task-specific software.
- Translated work orders and blueprints into machining parameters and plans.
- Inspected finished products to verify compliance with production tolerances.
- Programmed work paths for both mills and lathes.
- Applied accepted geometric dimension and tolerance (GD&T) standards to projects to maintain sound structural integrity.
- Worked closely with clients to establish specifications and system designs.
CNC Programmer / Operator
General Electric Corporation
03.1986 - 03.1998
- Reviewed CNC designs for pre-production errors, eliminating design flaws to reduce raw material waste.
- Created instructions for machinists and reviewed 3D CAD design blueprints.
- Analyzed job orders and performed necessary calculations while modifying existing programs for increased efficiency.
- Checked completed programs by running simulations and tests while preparing geometric layout of designs using task-specific software.
- Programmed work paths for both mills and lathes.
Apprentice Fitter and Turner (1 Year Tradesman)
Crown Engineering
01.1981 - 03.1986
- Inspected sample workpieces to verify conformance with specifications using instruments such as gauges, micrometers and dial indicators.
- Adjusted machine controls and changed tool settings to keep dimensions within specified tolerances.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Advanced Computer Aided Drafting - Engineering Technology
TAFE Queensland
Ipswich, QLD12.1993
Computer Aided Drafting II - Engineering Technology
TAFE Queensland
Ipswich, QLD12.1992
Computer Aided Drafting I - Engineering Technology
TAFE Queensland
Ipswich, QLD12.1992
Leadership Skills - Management
TAFE Queensland
Mount Gravatt, QLD12.1991
Problem Solving, Manufacturing - Engineering Technology
TAFE Queensland
Mount Gravatt, QLD12.1991
Numerical Control Programming I, II And III - Engineering Technology
TAFE Queensland
Mount Gravatt, QLD12.1989
High School Certificate -
Corinda State High School
Corinda, QLD1980
Skills
- Industry Networking
- Account Development
- Needs Assessment
- Persuasive Negotiations
- Profitability Improvement
- Aftermarket Sales
- Account Planning
- Proposal Management
- New Business Opportunities to Grow Share of Wallet
- Accounts Payable and Receivable Management
- Professional Presentations
- Marketing
Additional Information
Reading, travelling, gardening and paddle boarding.
Timeline
Key Account Manager
Sandvik Mining And Rock Technology
03.2013 - Current
Technical Sales Manager
Mining Machinery Developments
03.2011 - 03.2013
Regional Sales Manager
Bradken Mineral Processing
03.2006 - 03.2009
Sales Representative / Estimator
Crown Engineering
03.1998 - 03.2006
CNC Programmer / Operator
Crown Engineering
03.1989 - 03.1998
CNC Programmer / Operator
General Electric Corporation
03.1986 - 03.1998
Apprentice Fitter and Turner (1 Year Tradesman)
Crown Engineering
01.1981 - 03.1986
Advanced Computer Aided Drafting - Engineering Technology
TAFE Queensland
Computer Aided Drafting II - Engineering Technology
TAFE Queensland
Computer Aided Drafting I - Engineering Technology
TAFE Queensland
Leadership Skills - Management
TAFE Queensland
Problem Solving, Manufacturing - Engineering Technology
TAFE Queensland
Numerical Control Programming I, II And III - Engineering Technology
TAFE Queensland
High School Certificate -
Corinda State High School
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