Stuart Taylor-Charnley
Secret Harbour,WA
Summary
Motivated professional skilled in multitasking and prioritizing multiple activities efficiently. Strong communication abilities foster rapport with customers, ensuring their needs are met effectively. Proven track record of delivering results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Sales Development
Amelec Australia Pty & InterVolt Pty
02.2016 - Current
- Demonstrated product knowledge and answered questions about features, pricing and availability.
- Maintained accurate records of all customer interactions in the on-house system.
- Provided technical assistance during product demonstrations or presentations.
- Attended trade shows and conferences as a representative of the company.
- Negotiated contracts with vendors to secure competitive pricing for products and services offered.
- Participated in weekly meetings with other departments to discuss strategies related to sales development initiatives.
- Developed relationships with existing customers to increase sales opportunities.
- Followed up on customer issues to ensure resolution was satisfactory.
- Processed refunds for returns or incorrect orders in accordance with company policy.
- Responded to inquiries via phone, email, and live chat platforms.
Managing Director
Chocolate Heaven Pty Ltd
Perth, Australia
02.2016 - 08.2021
- Company Overview: Western Australia's second-longest-running Chocolatier based in Perth. With a small retail exposure, we specialise in the food service industry, servicing WA's largest Cafe outlet and Australia's largest chocolate provider.
- Along with my late wife, we purchased a company together and reap the rewards of being successful and working together.
- I now ran the company alone, using labour to assist me on larger projects until I needed a new dream
- Sales Revenue up by $205k with a gradual reduction of outgoings by 25% each yr over the last three years.
- Controlling purchase orders, stock control, ordering of ingredients, obtaining local council continual approvals, HR, payroll, and the key element of actually making the product and delivery.
- Western Australia's second longest running Chocolatier based in Perth. With a small retail exposure, we specialise in food service industry servicing WA's largest Cafe outlet and Australia's largest chocolate provider.
Assistant Warehouse Manager
Chocobell
05.2015 - 05.2016
- As the Assistant warehouse manager primarily responsible for day-to-day order delivery runs, stock control and invoicing.
- As days process would be to 'pick' stock ready for the distribution team to delivery throughout Perth Metro and surrounding suburbs.
- In business periods leading up to Christmas and Easter I would drive a third van to ensure customer expectations were met.
- Performed regular cycle counts to verify actual stock against system records.
- Assisted with the preparation of annual inventories and periodic audits.
- Developed effective relationships with suppliers to ensure timely delivery of goods.
Managing Director
TC Land Green Homes
London
10.2014 - 01.2016
- I am a qualified Domestic Energy Assessor and provide EPC's (Energy Performance Certificates) for properties selling, being let or looking to utilise the UK government Green Deal incentive.
- I have built my business up from scratch and now provide a range of services to Estate Agents including EPC's, floor plans, professional property photographs and inventories.
- I also source land and development opportunities, on a retained basis, for developers in accordance with their needs and timescales.
- Coordinated design plans with architects and engineers to meet project requirements.
- Advised clients regarding options related to leasing, renting versus buying, selling decisions.
- Developed strategies to acquire properties at the best value.
Land and New Homes Southern Sales Manager
LSL Land and New Homes
South London
03.2013 - 04.2015
- Company Overview: UK largest estate agency
- As the New Homes manager for LSL covering 11 South West London estate agencies I represent and support them all within the New Homes industry.
- Teacher branch managers about opportunities within their given territories and sourcing my own land sales.
- The role undertakes meeting with land owners, company managing directors or land directors but ultimately the decision maker.
- Having contacts with architects to assist with pre planning ideas to achieve maximum values at all times.
- UK largest estate agency
Sales Manager
Richmond Estate Agents
09.2012 - 03.2013
- Running the sales element of the office,
- Being responsible for all property sales - property valuations, property descriptions, photos & floor plans,
- Arranging home openings, viewings, and follow-up calls
- Preparing Sales contracts and progressing the sale with solicitors and other agents.
Sales Manager
RPC Land & New Homes
11.2011 - 06.2012
- Responsible for the day to day running of the office, including part time and full-time sales staff.
- I was the main point of contact for developer's viewings, offers and sales progression and responsible for creating marketing material for both local and national media.
Southern Sales Account Manager
Trinity Mirror Digital Property
11.2010 - 11.2011
- Working with in the digital media world selling data, exposure and listing presence.
- Smart New Homes were the industry leader only second to Rightmove for data coverage.
- This information or data was sold to Housing developers to attract buyers looking at their price range and requirements.
- Thus, advertising to actual buyers not just everyone.
- Dealing directly with sales directors or managing directors but always the decision maker with a personal moto of under promising and over achieving.
- Meetings were on a face-to-face level with follow up calls and emails.
- Within those meeting secure and ongoing appointments for the future.
Sales Consultant
Kingfisher Fire and Security
03.2009 - 11.2010
- This role came with many sales opportunities those being fire detection, alarm, entry and cctv systems.
- Working within the remits of UK legislation and the clients demands we would design a system which met their needs.
- Working with architects to be named in the specification or as a registered Gent oud be one of few to be able to price for works.
- Dealing with contracts managers/buyers an or business/home owners on a face to face or the telephone the sale would always need closing.
- Always looking to upsell at any opportunity.
Sales and Marketing Manager
Gleeson Developments Ltd
, UK
07.2005 - 11.2008
- Company Overview: Family-owned housing developer
- As the UKs youngest sales manager working for this family-owned housing developer we took extra pride in the projects we built and the homes we made.
- Reporting directly into the Managing Director I had total responsibility for 10 active developments with resale values between £75k and £3.6m.
- My role included developing and implementing the marketing strategy for each development, delivering sales objectives through a 30 strong sales force across the region and being a key member of the leadership team.
- Family-owned housing developer
Education
Adv GNVQ - leisure and business management
The College Of Richard Collyer
01.2001
GCSE's - A-C English, Maths, Science, Humanities, PE
Thomas Bennet Community College
Skills
- Quick Learner
- Multitasking
- Communication Skills
- Microsoft Products
- Customer service
- Product knowledge
- Relationship building
- Telephone Sales
- Sales
- Leadership Coaching
- Presentations
- Working to Targets and Kpis
- Face to Face Sales
- Respectful
- Integrity
- Punctual
- Hard Working
- Customer Care
- Problem solving
- Self-awareness
- Influencing skills
References
Can be provided on request.
Timeline
Sales Development
Amelec Australia Pty & InterVolt Pty
02.2016 - Current
Managing Director
Chocolate Heaven Pty Ltd
02.2016 - 08.2021
Assistant Warehouse Manager
Chocobell
05.2015 - 05.2016
Managing Director
TC Land Green Homes
10.2014 - 01.2016
Land and New Homes Southern Sales Manager
LSL Land and New Homes
03.2013 - 04.2015
Sales Manager
Richmond Estate Agents
09.2012 - 03.2013
Sales Manager
RPC Land & New Homes
11.2011 - 06.2012
Southern Sales Account Manager
Trinity Mirror Digital Property
11.2010 - 11.2011
Sales Consultant
Kingfisher Fire and Security
03.2009 - 11.2010
Sales and Marketing Manager
Gleeson Developments Ltd
07.2005 - 11.2008
Adv GNVQ - leisure and business management
The College Of Richard Collyer
GCSE's - A-C English, Maths, Science, Humanities, PE
Thomas Bennet Community College
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