Summary
Overview
Work History
Education
Skills
Timeline
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Subarna Baniya

Canberra,NSW

Summary

Highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Waterco - Swimart
Canberra, ACT
06.2022 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Provided technical support for customers using the company's products or services.
  • Reviewed monthly performance against targets set by management team.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Team Member

Kmart
Canberra, ACT
06.2022 - Current
  • Assisted in stocking shelves, setting up displays and organizing merchandise.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.

Team Member

Woolworths
Canberra, ACT
10.2021 - 07.2024
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Operated cash registers to process payments from customers.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Adhered to all health codes while handling food items such as fruits, vegetables, dairy products.

Chef

Mortdale RSL
Sydney, NSW
09.2020 - 03.2022
  • Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Supervised team members during meal service to ensure accuracy of orders.
  • Prepared high-quality dishes according to established recipes.
  • Resolved customer complaints regarding food quality or service issues.

Guest Service Representative

Meriton Suites
Sydney, NSW
12.2019 - 03.2022
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.
  • Handled customer complaints professionally and efficiently.
  • Ensured compliance with hotel policies and procedures.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

Education

Bachelors - Accounting

Australian Institute of Higher Education
Sydney, NSW
02-2022

Skills

  • Customer Relations
  • Sales expertise
  • Retail Operations
  • Relationship building and management
  • Inventory Control
  • Microsoft Office Suite
  • Strong interpersonal skills
  • Database Administration

Timeline

Assistant Store Manager

Waterco - Swimart
06.2022 - Current

Team Member

Kmart
06.2022 - Current

Team Member

Woolworths
10.2021 - 07.2024

Chef

Mortdale RSL
09.2020 - 03.2022

Guest Service Representative

Meriton Suites
12.2019 - 03.2022

Bachelors - Accounting

Australian Institute of Higher Education

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Subarna Baniya