Subarna Shahi
Perth
Summary
Dedicated and detail-oriented Point of Sale Technician with 3 months of experience in installing, maintaining, and troubleshooting POS systems. Committed to providing exceptional customer service and technical support to enhance operational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
IT Field Support Technician
Bepoz
06.2024 - Current
- Installed and configured POS systems for [number] clients, ensuring seamless integration with existing hardware and software.
- Provided technical support and troubleshooting for POS equipment, achieving a [percentage]% reduction in downtime.
- Conducted regular maintenance checks and updates on software, ensuring compliance with industry standards.
- Trained staff on proper use of POS systems, leading to a [percentage]% increase in user satisfaction.
- Collaborated with IT teams to enhance system performance and security measures.
Cleaner
Aegis Age Care
03.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
Shift Manager
Star Car Wash
09.2017 - 10.2020
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
Education
Bachelor of Information Technology - Information Technology
KENT INSTITUTE
Sydney06.2021
Skills
- Remote Support
- Network configuration
- Wireless Networking
- Hardware Installation
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
Timeline
IT Field Support Technician
Bepoz
06.2024 - Current
Cleaner
Aegis Age Care
03.2023 - Current
Shift Manager
Star Car Wash
09.2017 - 10.2020
Bachelor of Information Technology - Information Technology
KENT INSTITUTE
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