Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Subash Tamang

Hurstville,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, ad providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitstaff

The Buckwheat Food And Beverage Dining
01.2022 - 05.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Customer Service Representative

Bhatbhateni Supermarket
03.2021 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unloaded arriving product stock and moved to store display areas.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.

Education

Bachelor - Hospitality

CIM( Canterbury Institute Of Management.
North Sydney

High School - Hotel Management

Khwopa Higher Secondary School
Bhaktapur
2022

Skills

  • Assist Customers
  • Table Preparation
  • Billing and Payment Processing
  • Food Preparation and Safety
  • Cash Handling
  • Bill Computation
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Waiting Tables
  • Dining Customer Service
  • Order Management

Certification

-Current RSA (Responsible Service of Alcohol

- Current RCG (Responsible conduct of Gambling

Languages

Hindi
Full Professional
Nepali
Native or Bilingual
English
Native or Bilingual

Timeline

Waitstaff

The Buckwheat Food And Beverage Dining
01.2022 - 05.2023

Customer Service Representative

Bhatbhateni Supermarket
03.2021 - 02.2022

Bachelor - Hospitality

CIM( Canterbury Institute Of Management.

High School - Hotel Management

Khwopa Higher Secondary School

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Subash Tamang