Subha Bhattarai
Toronto
Summary
Accomplished Clinical Care Coordinator with a proven track record at Anglican Care, enhancing patient care quality and driving continuous improvements. Expert in clinical documentation and leadership, with exceptional skills in multidisciplinary team collaboration and patient advocacy. Achieved significant advancements in patient satisfaction and care efficiency.
Overview
8
8
years of professional experience
Work History
Clinical Care Coordinator
Anglican Care
11.2021 - Current
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
- Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
- Participated in interdisciplinary conferences, sharing clinical insights and collaborating on strategies for complex case management.
- Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
- Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
- Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
- Educated patients on disease management strategies, enabling them to make informed choices about their health and wellbeing.
- Improved efficiency in case management tasks through the implementation of evidence-based best practices and standardized procedures.
- Built strong relationships with patients and families for optimized care satisfaction.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
Registered Nurse
Wallsend Manor Aged Care
02.2020 - 11.2021
- Provided direct patient care, including wound care and vital sign monitoring, to promote healing and recovery.
- Administered medications using automated dispensing systems to ensure precise dosage and timing.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Assistant in Nursing
Royal Prince Alfred Hospital
07.2017 - 10.2019
- Provided empathetic support to patients experiencing emotional distress or confusion.
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
Master of Nursing Practice - Nursing Practice
University of New England
Armidale, NSW10-2019
Bachelor of Science - Nursing
Rajiv Gandhi University
Bangalore, India 10-2015
Skills
- Organizational & Time management skills
- Patient safety & Critical thinking
- Clinical documentation
- Physical assessment
- Clinical leadership
- Multidisciplinary team collaboration
- Excellent verbal & written communication skills
Timeline
Clinical Care Coordinator
Anglican Care
11.2021 - Current
Registered Nurse
Wallsend Manor Aged Care
02.2020 - 11.2021
Assistant in Nursing
Royal Prince Alfred Hospital
07.2017 - 10.2019
Master of Nursing Practice - Nursing Practice
University of New England
Bachelor of Science - Nursing
Rajiv Gandhi University
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