Seasoned software quality assurance analyst with a strong background in developing and implementing testing protocols to enhance product reliability and efficiency. Skilled in manual testing techniques, to identify bugs and ensure compliance with quality standards. Demonstrated ability to work collaboratively with development teams to facilitate smooth and effective software releases. Successfully reduced error rates and improved user satisfaction through comprehensive testing strategies and continuous improvement practices.
Operating Systems: Windows
Packages: Git, Azure DevOps
Test management tools: JIRA, ALM
Databases: SQL
Methodologies: Agile, Scrum