Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Subhajit Sarma

Melbourne,VIC

Summary

Experienced QA professional with over 10 years of expertise in Software Testing within the Telecom and Retail industries, specializing in both Functional and Automation Testing across Agile and Waterfall delivery models. Proven ability to design and implement efficient test strategies, develop scalable automation frameworks, and lead end-to-end testing initiatives across web, API, and Salesforce/Vlocity platforms. Skilled in tools and technologies such as Selenium, Playwright, Cucumber, Java, TypeScript. Demonstrated success in driving quality improvements, mentoring QA teams, collaborating with business and development stakeholders, optimizing regression cycles, and ensuring seamless integration through CI/CD pipelines.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Software Testing Specialist

Accenture Australia
07.2017 - Current
  • Developed robust test data management and recycling solutions using Python for Telstra and Belong, improving automation stability by 40% and reducing test flakiness by over 60%.
  • Designed and implemented Playwright framework (TypeScript) for MLA, covering UI/API testing with XRAY and BrowserStack integration.
  • Built and enhanced Selenium-Cucumber frameworks (Java, MongoDB) across multiple projects contributing to 50–70% reduction in manual regression effort.
  • Performed REST API automation using HTTP Client APIs, and tested complex Salesforce UI and GoTransverse (GTV) billing scenarios.
  • Defined QA strategy and test plans across multiple Agile teams, identifying and automating key scenarios that reduced cycle time by 2–3 days per sprint.
  • Configured Jenkins for CI/CD and coordinated with third-party vendors during integration testing phases.
  • Delivered stakeholder demos, submitted regression and defect reports, and mentored new team members across multiple accounts.

Software Testing

Accenture
04.2015 - 06.2017
  • Led end-to-end testing of GeoSpatial (SpatialNet) and Storm Web Services in close collaboration with clients.
  • Customised SpatialNet tools and automated key workflows, improving coverage and efficiency.
  • Designed test cases, test data, and SQL validations; executed functional, regression, and API testing.
  • Managed defects via RTC and maintained traceability in RQM.
  • Authored design documents, performed impact analysis, and supported cross-team coordination.
  • Participated in Scrum ceremonies, provided story estimates, and mentored junior QA engineers.

Education

B.Tech - Computer Science and Engineering

Narula Institute of Technology
Kolkata, WB
06.2014

High School Diploma -

Narula Institute of Technology
Kolkata, WB
01.2010

Skills

Technical Skills

  • Functional Test Planning/Design/Execution
  • API/Web functionality testing
  • Automation Testing
  • Framework Development
  • Integration Testing

Tools/Application/Programming Language

  • Java/Typescript
  • Selenium/Cucumber/Playwright/Browserstack
  • SoapUI/Postman/Bruno
  • GIT/Bitbucket
  • Jenkins/CircleCI
  • Aws/Salesforce/Vlocity/Order Management/GoTransverse/SQL
  • Jira/Confluence/Xray

Industry Skills

  • Telecommunication
  • Retail

Certification

  • Salesforce Admin Certified
  • Safe Team Certified

Timeline

Software Testing Specialist

Accenture Australia
07.2017 - Current

Software Testing

Accenture
04.2015 - 06.2017

B.Tech - Computer Science and Engineering

Narula Institute of Technology

High School Diploma -

Narula Institute of Technology

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