Summary
Overview
Work History
Education
Skills
Training
Disclaimer
References
Timeline
Generic

Subham Sinha

Sydney,NSW

Summary

Adept at SAP Basis Administration and leading system upgrades, I significantly enhanced project preparedness and system reliability at Wipro. My strategic planning skills and expertise in S4 Hana Upgrade Planning ensured client requirements were consistently met, demonstrating a strong blend of technical proficiency and effective team leadership.

Overview

10
10
years of professional experience

Work History

Team Lead & Deputy Manager

Wipro
Sydney
12.2022 - Current
  • Oversaw team operations and served as Deputy Manager for SWC.
  • Executed comprehensive upgrade plans throughout the entire system.
  • Managed planning of system refreshes enhancing project line upgrade preparedness.
  • Oversaw project resources to ensure availability during critical activities.
  • Enhanced workforce quality by recruiting key personnel.
  • Coordinated preparation of RFP and orchestrated S/4 Hana Upgrades.
  • Engaged in discussions with clients to ensure their requirements were met.
  • Planned and conducted yearly DR exercises.
  • Coordinate updates with ITIL Change Management procedures.
  • Deliver monthly and annual status updates to client.
  • Assisted with upgrading BOBJ, Data Services, and Financial Consolidations.

Lead Consultant

Birlasoft
Pune
01.2021 - 12.2022
  • Held the role of Senior Consultant for Lafarge Holcim.
  • Led execution of system refresh, SAP upgrade, and daily operations.
  • Engaged in every client call to gather and comprehend their needs.
  • Served as main point of contact for daily, weekly, and monthly status reports.
  • Performed full end-to-end SAP refresh process with Oracle Database.
  • Completed SAP Cloud Connector upgrade.
  • Oversaw completion of maintenance tasks effectively.
  • Engaged in strategic planning and execution of SPS Upgrade.
  • Executed comprehensive Oracle upgrade across the entire infrastructure.
  • Facilitated P1 call during critical issues, ensuring resolution.

Consultant

T-Systems
Pune
03.2020 - 01.2021
  • Worked on Kernel Upgrade on all Landscapes
  • Handling Incidents and Change Requests using Service Manager tool
  • Leading and completing SAP System Refresh Activities
  • Worked on Production System Monitoring
  • Database backup and recovery in Oracle using brtools
  • Creating and Analyzing EWA reports and providing solutions for critical technical issues
  • Generating XML through maintenance planner for upgrades
  • Performing SAP Support Package Upgrades throughout the Landscape
  • Complete Vertex Installation
  • Handling Maintenance Activities independently
  • GRC Access Control 12 Upgrade
  • Hana 2.0 SP4 Installation
  • S/4 HANA Greenfield Installation of Warehouse Management System
  • Java PO System NetWeaver Upgrade from SAP NetWeaver 7.4 to 7.5

Associate Consultant

CapGemini
Pune
07.2018 - 03.2020
  • System monitoring and troubleshooting
  • Working on SAP system Refresh
  • SAP Upgrade (NW Upgrade, SP Upgrade, EHP Upgrade)
  • Supporting and coordinating maintenance activities on a monthly basis
  • Cherwell- handling Incidents, Change requests and Problem tickets
  • ST-PI, ST-API upgrade, Kernel upgrade, System refresh
  • Importing SAP Transports
  • Job scheduling & Renewal of Licenses & Certificates
  • Database backup and recovery in SQL Server using Management Studio
  • Parameter Changes and Printer Configurations
  • Analyzing EWA reports and providing solutions for critical technical issues
  • Generating XML through maintenance planner for upgrades
  • SAP System Decommissioning
  • SAP Archiving on monthly basis
  • Managed System Configuration on SolMan 7.2
  • Work Actively on Incidents, Change Requests, Problem Tickets and Root Cause Analysis

Senior Systems Engineer

Infosys
Pune
08.2014 - 07.2018
  • One of the lead resource during project transition from IBM to Infosys, which includes KT, RKT and creation of Knowledge based documents
  • Responsible person to carry system refresh in SAP systems
  • Supporting and coordinating maintenance activities on weekly basis
  • ServiceNow- handling Incidents, Change requests and Problem tickets
  • SAP upgrade, SAP patching, Kernel upgrade, System refresh
  • Experience with ABAP as well as JAVA stack
  • SAP transports via STMS and Realtech
  • Third Party Add On installations like Onapsis(vulnerability assessment)
  • Job scheduling/maintenance through Redwood Cronacle
  • ABAP/JAVA profile parameter maintenance ABAP/Trusted RFC maintenance
  • System monitoring and troubleshooting
  • Client Administration, creating copying and deleting clients
  • Lead resource for transport management, STMS Configuration
  • Database backup and point in time recovery
  • SAP system configuration activities like Parameter Changes, Factory Calendar settings & Printer configurations
  • Solution Manager- Generating and analyzing EWA, providing corrective measures for critical alerts in EWA
  • Basic monitoring of all SAP systems, consolidating the data into reports and taking necessary actions in case of any discrepancies or issues
  • Resolving issues in production related to System administration in SAP application & OS using the Service Now tool to track incidents
  • Worked on Support pack (both ABAP and JAVA) upgrade, Kernel Upgrade
  • Working on activities like Client Copy, Local client copy for Training systems, backup of system & System Refresh activities
  • Scheduling and monitoring Batch jobs in SAP

Education

B.Tech. - Electronics & Communication

Rajasthan Technical University
05-2014

12th -

CBSE Board
01.2009

10th -

ICSE Board
01.2007

Skills

  • SAP Basis Administration
  • S4 Hana Upgrade Planning & Request For Proposal Expertise
  • ABAP System refresh
  • SP upgrade in ABAP using SUM & SPAM
  • EHP8 upgrade
  • GRC Upgrade
  • Kernel upgrade
  • Parameter maintenance
  • OS administration
  • Client administration
  • SAP Transport Management
  • STMS System Configuration
  • System monitoring
  • SAP note implementation
  • SAP Printing Administration
  • RFC maintenance
  • Background job maintenance
  • SAP Solution Manager
  • Support Backbone maintenance
  • Managed System Configuration
  • Service Now
  • Cherwell
  • Remedy
  • Service Manager
  • Incident handling
  • Change Request Management
  • Problem Record Management
  • Root Cause Analysis
  • SAP HANA Infrastructure Knowledge
  • S4HANA 1909 Implementation
  • Hana Revision Upgrade
  • Point-in-Time Database Restoration

Training

  • 3 months, Infosys Training Center Mysore, Overall 74%, Networking and other Technologies such as JAVA, Web Technology, DBMS
  • 2 Weeks, SAP BASIS, Pune, 12/14

Disclaimer

I do hereby declare that the information given above is true and correct to my knowledge and belief.

References

References available upon request.

Timeline

Team Lead & Deputy Manager

Wipro
12.2022 - Current

Lead Consultant

Birlasoft
01.2021 - 12.2022

Consultant

T-Systems
03.2020 - 01.2021

Associate Consultant

CapGemini
07.2018 - 03.2020

Senior Systems Engineer

Infosys
08.2014 - 07.2018

B.Tech. - Electronics & Communication

Rajasthan Technical University

12th -

CBSE Board

10th -

ICSE Board

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