Subhashish Biswas
Blacktown
Summary
I am an Accounting and Business Administration Graduate with nearly five- and half-year local experience, including eighteen months in Supervising roles and three and half years in Administration and Customer Service role, where I utilized my administration expertise and people skills in dealing with client and team members. Currently looking for the position as Field Officer where I can contribute to your organization by further developing my skills.
Overview
8
8
years of professional experience
Work History
Concierge Officer
Sydney Wharf Apartment
12.2023 - Current
- Assist the tenants and contractors
- Issue the visitor pass and contractors pass
- Provide the access for the clients
- Regularly manage the good lifts on move in and move out for tenants
- Greet tenants and clients
- Collect and issue the parcels for tenants
- Perform administrative tasks
Concierge Officer
Department of Planning & Environment
08.2023 - 11.2023
- Answer phone an email inquiries from potential visitors in a timely and respectful manner
- Greet visitors warmly and make them feel welcome and attended
- Assist guests in arranging meeting room and workstation
- Receive and redirect mail, phone calls, packages, etc
- Ensure that visitor spaces and meeting rooms are clean and tidy at all times
- Act as a liaison between visitors and other necessary items including the kitchen, housekeeping, etc
- Anticipate visitors needs in order to accommodate them and provide an exceptional guest experience
- Maintain inventory of supplies and order new stock as needed
Shared Services Support Officer
Dubbo Transport Centre- Transport NSW
08.2022 - 06.2023
- Provide high-quality customer service by interpreting and completing first-contact enquiries
- Process a range of transactions across the service line accurately and efficiently
- Escalate more complex enquiries to ensure the timely and effective resolution of issues
- Process a range of Recreational vehicle claims of customers
- Assign mails of customers’ enquiry to other staffs to give reply
- Provide information on payment processing to customers by using SAP
- Provide update on customers enquiry for Cashback by using OCB software
- Communicate with customer by phone or email in case of lack of documents to approve claim
- Approve payments for claims after checking all the documents
Kitchen Support Officer
Orana Youth Justice Centre- Department of Communities and Justice
11.2020 - 08.2022
- Arrangement of delivery
- Control of delivery notes
- Stock filling
- Maintaining the correct level of fresh, frozen and dried foods in the store room
- Communicating with central manager for food deliver
Retail assistant
ALDI
07.2019 - 10.2020
- Customer Service
- Arrangement of Delivery
- Control of delivery notes/dispatch
- Cash handling
- Stock purchase
- Stock face-up
- Stock rotation
- Stock filling
Administration Officer
ICONZ BUSINESS SOLUTIONS PTY LTD
08.2016 - 05.2019
- Established working relationships with staffs and clients at all levels of the organisation
- Provided effective and efficient services to the visitors, and team members
- Provided administrative support including responding telephone or face to face general enquiries
- Analysed and coordinated all correspondence including incoming and outgoing mail, telephone calls, diary appointments and emails
- Maintained record management system (general & electronic) in line with state records managements act
- Prepared agendas, minutes and other papers including drafts for meeting and committees
- Managed travel and other organisational arrangements including conference bookings
- Maintained stationary, stores and processed purchase orders
- Worked under limited direction and guidance with regard to work priorities
Administration supervisor
ICONZ BUSINESS SOLUTIONS PTY LTD
04.2017 - 12.2018
- Training new employees
- Dealing with performance problems
- Conducting timely performance evaluation
- Helping employees to meet goals and motivate them through challenges
Education
Master of Professional Accounting (MPA) -
Holmes Institute
01.2017
Master of Business Administration (MBA) -
Holmes Institute
01.2017
Master of Professional Accounting (MPA) -
Curtin University
01.2015
Skills
- Hard working ability to handle stress
- High degree of personal integrity
- Excellent communication skill
- Outstanding skill in window-based programs
- Microsoft Office
Personal Information
- Available: Immediate start and available any days.
- Visa: Australian Citizen
- Date of Birth: 02/04/92
Timeline
Concierge Officer
Sydney Wharf Apartment
12.2023 - Current
Concierge Officer
Department of Planning & Environment
08.2023 - 11.2023
Shared Services Support Officer
Dubbo Transport Centre- Transport NSW
08.2022 - 06.2023
Kitchen Support Officer
Orana Youth Justice Centre- Department of Communities and Justice
11.2020 - 08.2022
Retail assistant
ALDI
07.2019 - 10.2020
Administration supervisor
ICONZ BUSINESS SOLUTIONS PTY LTD
04.2017 - 12.2018
Administration Officer
ICONZ BUSINESS SOLUTIONS PTY LTD
08.2016 - 05.2019
Master of Business Administration (MBA) -
Holmes Institute
Master of Professional Accounting (MPA) -
Curtin University
Master of Professional Accounting (MPA) -
Holmes Institute
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