Tirsana Shreenet
East Cannington,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Receptionist
Grace International Group
Butwa, Nepal
06.2020 - 02.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Room Attendant
Darcy's International Hotel
Butwal , Nepal
06.2019 - 05.2020
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Provided guests with information about local attractions and services using a variety of resources.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Cleaned and returned vacant rooms to occupant-ready status.
- Managed linen cart by keeping neat and organized.
Education
Master of Community Development
Murdoch
Perth, WA01-2024
Bachelor of Arts -
Butwal Multiple Campus
Butwal 12-2023
Skills
- Office Management
- Administrative Support
- Bookkeeping
- Data Entry
- Database Administration
- Verbal and written communication
- Greeting and Seating Clients
- Performance Improvement
- Security awareness
- Service-oriented mindset
Timeline
Receptionist
Grace International Group
06.2020 - 02.2024
Room Attendant
Darcy's International Hotel
06.2019 - 05.2020
Master of Community Development
Murdoch
Bachelor of Arts -
Butwal Multiple Campus