Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Subhiksha Sah

Sydney,NSW

Summary

Results-oriented professional with over 3 years of experience in process optimization and administrative management at Amazon. Demonstrated success in enhancing operational efficiency and employee satisfaction through the implementation of innovative systems. Achieved a 35% reduction in document handling time and streamlined administrative workflows, leading to a 20% increase in overall process efficiency. Proven expertise in communication and problem-solving, contributing to a 25% boost in team productivity and improved resource allocation. Adept at managing complex tasks and projects with precision, driving significant improvements across multiple functions.

Overview

4
4
years of professional experience

Work History

Administrative Manager

Amazon
09.2021 - Current
  • Significantly reduced document handling time by implementing the Document Management System, leading to streamlined administrative processes and a 32% increase in retrieval speed and accuracy.
  • Spearheaded the Administrative Workflow Optimization Project, which enhanced process efficiency by 20% and decreased overall administrative overhead, contributing to improved team productivity.
  • Implemented Automated Task Management System, resulting in a 25% decrease in task completion time and improved resource allocation.
  • Demonstrated expertise in file and record management, prioritizing safety protocols to prevent breaches and safeguarding client data.
  • Managed the successful rollout of the Advanced Scheduling Software, which optimized staff scheduling and reduced scheduling conflicts by 38%, enhancing operational coordination.
  • Developed and executed a streamlined onboarding process, resulting in a 15% reduction in onboarding time and enhanced new hire satisfaction, facilitating seamless integration of new team members.
  • Executed a comprehensive review of administrative procedures, identifying and addressing inefficiencies that resulted in a 10% cost reduction and a more streamlined workflow across departments.

Administrative Assistant

Amazon
02.2021 - 09.2021


  • Orchestrated the redesign of office supply inventory procedures, resulting in a 50% reduction in stock shortages and ensuring timely availability of essential materials.
  • Developed and maintained a comprehensive internal knowledge base, which decreased the average response time to employee inquiries by 40% and improved overall team support.
  • Streamlined travel and meeting arrangements by implementing a centralized booking system, reducing scheduling conflicts by 35% and saving approximately 10 hours of administrative time per month.
  • Revamped the internal reporting system to automate routine tasks, leading to a 20% reduction in manual entry errors and freeing up 15 hours per week for more strategic activities.
  • Through conducting a thorough review and update of employee benefits documentation, achieved a significant 40% increase in both the understanding and utilization of available benefits by employees while also improving overall employee satisfaction.

Education

Master's - Accounting

Central Queensland University
Sydney, NSW
2020

Skills

  • Process Optimization
  • Project Management
  • Customer Service Excellence
  • Communication Skills
  • Problem-Solving
  • Time Management
  • Office Management
  • Scheduling and calendar management
  • Documentation and control

Technical Skills

  • Advanced Microsoft Office Suite Proficiency
  • Database Management
  • Enterprise Resource Planning (ERP) Systems
  • Document Management Systems

Timeline

Administrative Manager

Amazon
09.2021 - Current

Administrative Assistant

Amazon
02.2021 - 09.2021

Master's - Accounting

Central Queensland University
Subhiksha Sah