Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
Trident Services Australia
03.2023 - 04.2024
Patrolled premises regularly to maintain order and establish security presence
Prepared detailed reports of security incidents and investigations
Checked surveillance cameras to identify disruptions or unlawful acts
Secured exits and entrances at end of operations, controlling access to building
Enforced safety and security regulations to protect property and personnel
Escorted individuals to specified locations to provide guidance and personal protection
Monitored and authorized entrance of vehicles or people to keep property secure
Operated company vehicles to patrol large sites
Provided personal escorts to personnel and visitors upon request
Performed routine checks of doors, windows, and gates for security breaches.
AVIATION PROTECTION OFFICER
Trident Services Australia
05.2022 - 04.2024
Searched carry-on and checked baggage by hand when it was suspected to contain prohibited items such as weapons
Inspected carry-on items, using x-ray viewing equipment, to determine whether items contained objects that warrant further investigation
Located suspicious bags pictured in printouts sent from remote monitoring areas and set these bags aside for inspection
Informed other screeners when baggage should not be opened because it might contain explosives
Monitored passenger flow through screening checkpoints to ensure order and efficiency
Sent checked baggage through automated screening machines and set bags aside for searching and rescreening as indicated by equipment
Decided whether baggage that triggers alarms should be searched and should be allowed to pass through
Patrolled work areas to detect suspicious items
Informed passengers of how to mail prohibited items to themselves, and confiscate these items
Provided directions and responded to passenger inquiries
Performed pat-down and hand-held wand searches of passengers who had triggered machine alarms, who are unable to pass through metal detectors and who had been randomly identified for such searches.
AVIATION CUSTOMER SERVICE OFFICER
Trident Services Officer
05.2022 - 04.2024
Investigated and researched issues to determine root causes and appropriate resolution methods
Addressed customers courteously using suitable methods and problem-solving skills
Complied with corporate and regulatory policies regarding information confidentiality and privacy
Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
Remained open to feedback from supervisor and peers to build and improve skills set.
PIZZA BASE MAKER/ KITCHEN HELPER
City Pizza
02.2019 - 04.2022
Assisted with preparation of meals in accordance with recipes and dietary requirements
Helped with setting up and breaking down of the kitchen each day
Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
Received and stored food items in an orderly and organized fashion
Properly labeled and stored food items in the refrigerator and freezer
Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.