Sandhya Bartaula
Millner,NT
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker Residential House
Healthscope Independence Services
12.2021 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Provided patient and family education on available resources and self-care strategies.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Coordinated patient discharge planning and follow-up care.
Community Support Worker Student Placement
Multicultural Council Of Northern Territory MCNT
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Customer Service
Silks Darwin
03.2021 - 12.2021
- Received and processed various documents for accuracy while demonstrating operational knowledge of customers, carriers and procedures.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Researched and corrected customer concerns to promote company loyalty.
- Generated customer satisfaction surveys to analyze results into action plans.
Education
Bachelor Of Humanitarian And Community Studies - Welfare Worker
Charles Darwin University
Casuarina, NT12.2021
Diploma An Leadership And Mangement - Leadership And Mangement
Perth College Of Business And Technology
Perth, WA12.2019
Skills
- Medication Schedules
- Documentation Skills
- Creative Thinking
- Companionship and Emotional Support
- Mental and Physical Exercise
- Daily Logs
- Safety Management
- Conflict Resolution
- Client Requirements
- Grooming Support
- Team Leadership
- Meal Planning
- Appointment Organization
Certification
Provide First AID and CPR
Working with children
Flu Vaccination
Covid Vaccination (1st, 2nd, 3rd Dose)
Working Right
Fulltime work right
Timeline
Disability Support Worker Residential House
Healthscope Independence Services
12.2021 - Current
Customer Service
Silks Darwin
03.2021 - 12.2021
Community Support Worker Student Placement
Multicultural Council Of Northern Territory MCNT
Bachelor Of Humanitarian And Community Studies - Welfare Worker
Charles Darwin University
Diploma An Leadership And Mangement - Leadership And Mangement
Perth College Of Business And Technology
Provide First AID and CPR
Working with children
Flu Vaccination
Covid Vaccination (1st, 2nd, 3rd Dose)
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