Suchit Amin

• Assesses supplier quality to maintain tight cost controls and maximize business operational performance.
• Maintain strong knowledge in handling of perishable products in dairy, and produce departments.
• Maintain proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotate merchandise and displays to feature new products and promotions.
• Deliver positive results by controlling monthly operations budget and limiting financial discrepancies.
• Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Protect store from loss or theft by setting and enforcing clear security policies.
• Promote team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Complete point of sale opening and closing procedures.
• Ensure roster is staffed in accordance with the store guidelines, payroll and HR processes.

• Helping and assisting the customers with their questions and queries.

• Actively greeting customers and maintaining a level of conversation during the store visit.

• Maintain customer-centric commercial behaviour amongst the team, using the sales and service methodology to identify and respond to customer needs.

• Actively marketing the new products and services to customers.

• Answer the site telephone politely with appropriate replay to customers queries.

• Maximising profitability and meeting sales target, including motivating staff to do so.

• Using KRONOS Workforce Central for Rostering, payroll approval and maintaining staff records.

• Inventory management using SAP.

• Dealing with technical difficulties by negotiating with the authorised department.

• Liaising with head office and timely attending meetings and conference calls.

• Maintaining statistical and financial records, generating reconciliation report to analyses sales data.