Suchon Boonleang

•Supervised FOH operations, ensuring excellent customer service, efficient order-taking, and smooth takeaway service.
•Managed and trained FOH staff, delegating tasks to maintain a welcoming environment and prompt service.
•Oversaw BOH kitchen operations, cooking and preparing high-quality Italian dishes while ensuring food safety and hygiene.
•Handled purchase orders (PO) and received goods, managing inventory and ensuring proper stock rotation for both FOH and BOH.
•Collaborated between FOH and BOH teams to ensure seamless communication and fast, accurate order fulfillment.
•Maintained compliance with health and safety regulations in both FOH and BOH, keeping workspaces clean and organized.
•Prepared and packaged takeaway orders during peak times, optimizing efficiency and ensuring customer satisfaction.

•Greeted and seated guests, presenting menus and wine lists to enhance the dining experience.
•Prepared and served a variety of coffee beverages and crafted basic cocktails, ensuring quality, consistency, and customer satisfaction.
•Managed ordering of supplies, ensuring stock levels met operational needs while controlling costs.
•Generated weekly and monthly performance reports to monitor and improve restaurant efficiency.
•Trained new employees in key areas such as cash handling, food safety regulations, customer service, and bar operations, including basic cocktail preparation.

•Controlled inventories of food, equipment, and liquor, reporting shortages to designated personnel for prompt restocking.
•Collaborated with management to identify operational deficiencies and areas requiring improvement.
•Delegated tasks to front-of-house staff to ensure smooth operation and maintain the dining room and lobby lounge.
•Prepared coffee beverages and actively upsold alcohol, food, and drinks to enhance revenue and customer satisfaction.

•Worked as a barista, expertly preparing and serving a wide variety of coffee beverages, ensuring high quality and consistency.
•Demonstrated strong organizational skills by stocking inventory and prepping ingredients for coffee and basic cocktails, maintaining readiness throughout shifts.
•Maintained an efficient workflow by proactively restocking supplies during service to support smooth operations.
•Controlled inventories of food, equipment, and liquor, reporting shortages to designated personnel for prompt restocking.

•Trained waitstaff to greet guests, take orders efficiently, and provide accurate information about menu choices, ensuring excellent customer service.
•Greeted guests and informed them about menu selections, creating a welcoming and inviting atmosphere.